Regional Operations Manager- DC/VA/MD

Sentrillion•,

2d•Hybrid

About The Position

The Regional Operations Manager is a critical role responsible for overseeing the deployment and maintenance of resources and personnel in the field in the DC/MD/VA Area. This role ensures successful execution of technology system implementation and ongoing maintenance activities across multiple project sites. The ideal candidate possesses strong technical expertise, leadership skills, and the ability to guide teams through installation, troubleshooting, and maintenance tasks.

Requirements

Bachelor's degree from a four-year college or university; 4 years of experience in advanced communications, security technologies, electronics, and electrical troubleshooting skills may be substituted for degree
One year first line supervisory experience
Leading a dispersed work force across a geographical region
Read, analyze and interpret business, professional, technical or governmental documents.
Write reports, business correspondence, and procedure manuals.
Effectively present information and respond to questions from managers and customers.
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Apply concepts of basic algebra and geometry.
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to understand data networks, digital video cameras and recorders, fiber optics, security surveillance, and basic electronics fundamentals.
Proficient in Microsoft 365 Applications.
Drivers License
PMP - able to obtain within 1 year
OSHA 10 and/or 30 - able obtain within 6 months

Nice To Haves

Intrusion Detection Systems, Access Control Systems, Fire Suppression Systems, CCTV preferred

Responsibilities

Lead a team within the assigned region in completing projects on time and within budget, to specifications, with accuracy and efficiency.
Manage field installation and maintenance operations including personnel, vehicles, trailers, inventory, and equipment.
Conduct operations in accordance with company policies and Quality Management System (QMS) processes.
Conduct cost analysis, estimating expected costs for the project.
Conduct risk assessment and reports on identified risks; provides recommendations for actions based on risk analysis.
Prioritize work assignments.
Manage utilization across assigned resources establishing performance metrics.
Collaborate across multiple regions for efficient use of company resources.
Conduct capacity planning including workload demand.
Forecast staffing and resource needs.
Support surge planning and cross-region resource sharing.
Coordinate rapid response to critical maintenance issues.
Collaborate with clients and internal teams including the Program Management Office to ensure satisfaction and operational success.
Ensure adherence to safety standards, environmental regulations and company specific compliance requirements.