Regional Operations Manager

Associated Bank • Elgin, IL

1d • Hybrid

About The Position

Support branch teams by strengthening operational integrity, compliance, and risk management across the region. Partner closely with branch leadership to coach, train, and drive consistent execution of procedures. This role offers strong visibility, leadership exposure, and growth within branch operations.

Requirements

• Associate’s Degree or equivalent combination of education and experience in Finance, Banking, or Business
• 2+ years of banking experience, preferably in operations or sales
• 1+ year of coaching or training experience
• Ability to travel within the region with reliable transportation

Nice To Haves

• 4+ years of bank operations and sales experience
• 2+ years of coaching, training, or facilitation experience

Responsibilities

• Own and drive the Region’s BBQA performance, using audit results to identify trends and coaching opportunities.
• Partner with branch and regional leaders to plan branch visits, action plans, and operational improvements.
• Coach teams on compliance, fraud prevention, operational controls, and risk management practices.
• Lead teller training and coordinate mentoring to ensure operational readiness and consistency.
• Facilitate regional job family and Teller Supervisor meetings to communicate procedural changes and best practices.
• Manage District Required Deposit Documents and reduce outstanding items over 30 days.
• Support onboarding and ongoing development for new Branch Managers, Assistant Managers, and Teller Supervisors.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree