Regional Operations Manager Ambulatory Internal and Specialty Care - Montgomery & Bucks County, PA
About The Position
Under the direction of the Administrative Director, Physician Network, the Regional Operations Manager is responsible for the coordination, planning and overall operations of the specific physician practices, except those areas directly involving medical judgement. Meets all standards of the Patient Satisfaction Initiative Statement in order to make JMG the hospital of choice for Patients and Employees. Develops and maintains effective organizational structure within practices, which will provide for optimal utilization of physicians and staff. Make recommendations as needed to physicians and office staff. Maintains compliance with JCAHO guidelines for assigned practices. Manages the financial areas of the practice: billing, collection, accounts payable and receivable. Develops, with the Administrative Director, appropriate reporting mechanisms, budgeting and forecasting. Works closely with the Network Billing Office to maximize financial benefit for the practices. Tracks referrals by practice reporting the same to the Administrative Director with comments and explanations. Provides necessary financial reporting mechanisms to physicians and the Administrative Director. Contribute to statistical and financial records in cooperation with the Network Information Manager to enhance accurate reporting. Manages internal records of staff and physicians to track vacation, staffing and CME. Approves requests for staffing, equipment and major supply needs of practices, after discussion and review with physician, office manager and Administrative Director to maintain efficient operations of practices. Develops long range plans or expansion with group physicians, after discussion and review with physician, office manager and Administrative Director. Communicates, and reviews, with physicians as appropriate, productivity reports and standards for network physicians. Maintains compliance with all operational procedures as required by Jefferson Medical Group in cooperation with Network physicians. Supervises and directs all subordinates in performance of assigned responsibilities. Makes recommendations on and implements staffing needs of Network offices to promote the effective delivery of patient care needs. Maintains current knowledge of wage and hour laws, fair employment practices and other Hospital personnel policies related to state and federal laws to enhance the Hospital’s compliance in all personnel-related actions. Performs other related duties as assigned.
Requirements
- High School Diploma or GED required.
- Bachelor’s Degree in Finance, Business or equivalent preferred.
- 2 years in a network environment managing multiple sites
- Extensive project management knowledge
- Knowledge of JCAHO Compliance regulations
- Computer skills
- Knowledge of medical terminology
- Excellent verbal and written communication skills
- Strong ability to interact with multiple allied healthcare professionals
- DL - Driver's License_PA - State of Pennsylvania or DL - Driver's License_NJ - State of New Jersey
Responsibilities
- Coordinate, plan and manage overall operations of specific physician practices.
- Develop and maintain effective organizational structure within practices.
- Manage financial areas of the practice: billing, collection, accounts payable and receivable.
- Develop appropriate reporting mechanisms, budgeting and forecasting.
- Track referrals by practice and report to the Administrative Director.
- Provide necessary financial reporting mechanisms to physicians and the Administrative Director.
- Manage internal records of staff and physicians.
- Approve requests for staffing, equipment and major supply needs of practices.
- Develop long range plans or expansion with group physicians.
- Communicate and review productivity reports and standards with physicians.
- Maintain compliance with all operational procedures.
- Supervise and direct all subordinates in performance of assigned responsibilities.
- Make recommendations on and implement staffing needs of Network offices.
- Maintain current knowledge of wage and hour laws, fair employment practices and other Hospital personnel policies.
Benefits
- medical (including prescription)
- supplemental insurance
- dental
- vision
- life and AD&D insurance
- short- and long-term disability
- flexible spending accounts
- retirement plans
- tuition assistance
- voluntary benefits
- tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service
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What This Job Offers
Job Type
Full-time
Career Level
Manager
