Regional Operations Manager
About The Position
SouthernCarlson is a leading distributor of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, they have built their foundation on service, trust, and a commitment to providing professional-grade solutions. They offer a broad selection of high-quality products from top suppliers, backed by tool repair services, reliable expertise, and a passion for helping contractors, builders, and manufacturers succeed. At SouthernCarlson, 'Our Promise Means More™' because how they serve matters just as much as what they deliver. The company operates with core values of Respect, Integrity, Teamwork, and a Family Environment, fostering relationships built on trust, collaboration, kindness, and mutual support. This role is ideal for a strategic, results-driven leader who thrives on developing people, improving operational performance, and driving financial results across multiple locations. The Regional Operations Manager will oversee branch leadership, operational execution, and financial performance while ensuring consistency, safety, and exceptional customer service across the region.
Requirements
- Strong leadership and team development experience across multiple locations
- Proven ability to drive financial performance and operational results
- Excellent communication and relationship-building skills
- Strong analytical, problem-solving, and decision-making abilities
- Ability to manage multiple priorities in a fast-paced environment
- Experience in distribution, construction supply, or industrial industries preferred
- Bachelor’s degree and/or 5+ years of operations management experience
- Valid driver’s license and ability to travel regularly within the region
Responsibilities
- Lead and support Branch Managers to drive operational excellence and consistent performance across all locations.
- Partner with Sales leadership to align operational execution with revenue growth strategies and customer needs.
- Drive regional financial performance, including revenue growth, profitability, and expense management.
- Establish clear expectations, KPIs, and accountability standards across branch teams.
- Coach, mentor, and develop leaders to build high-performing, engaged teams.
- Analyze operational and financial metrics to identify trends, risks, and opportunities for improvement.
- Implement and standardize processes, policies, and best practices across all branches.
- Resolve complex operational and customer issues while maintaining strong relationships.
- Ensure compliance with safety standards, DOT, Hazmat, and company policies.
- Conduct regular branch visits to maintain visibility, engagement, and operational alignment.
- Prepare and present performance reports and action plans to senior leadership.
- Support company initiatives, system implementations, and continuous improvement efforts.
Benefits
- Competitive Compensation – Base salary + bonus
- Collaborative Family Culture – Team-first environment built on trust and respect
- Career Growth Opportunities – We promote from within and support long-term success
- Health, Dental, Vision
- 401(k) with Company Match
- Paid Time Off and Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
