Regional Operations Manager
About The Position
The Regional Operations Manager will be responsible for developing a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent. This role involves facilitating discussions to understand employee goals, creating an environment of open communication, and making well-informed decisions to execute organizational initiatives. The manager will oversee regional operational initiatives, including company-wide strategic initiatives, pilots, and rollouts, providing guidance and feedback to warehouse and senior management. They will also coach, train, and develop warehouse management, oversee change management and process improvement projects, and provide on-site assistance to warehouse management through analysis of productivity and operational performance. Additionally, the role requires assisting warehouse management with policy execution, customer service standards, and problem-solving. A strong business acumen, including expertise in technology and SAP, is essential, along with an understanding of interdepartmental relations and strong communication, presentation, and influencing skills. The position also includes performing other duties as assigned.
Requirements
- Leadership
- Process Improvement & Best Practices
- Setting Priorities & Time Management
- Relationships Influence & Problem Resolution
- Coaching/Developing People and Teams
- Managing Performance Issue
- Technology and use of SAP
- Communication, presentation and influencing skills
Responsibilities
- Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent.
- Facilitate good discussions with employees to understand their professional goals and aspirations.
- Create an environment of open communication that fosters upward feedback and suggestions.
- Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives.
- Manage regional operational initiatives, including ownership of company-wide strategic initiatives, pilots and rollouts within the region.
- Provide guidance and feedback to Warehouse and Sr. Management on operational initiatives.
- Coach, train, and develop warehouse management through informal interaction and formal written development plans in alignment with strategic initiatives.
- Oversee change management and implementation of process improvement projects within their region.
- Review and monitor process improvement projects to ensure successful execution and sustainability.
- Provide assistance to warehouse management through on-site visitation and interaction with operational personnel based on analysis of productivity and operational performance measures of individual plants.
- Assist warehouse management with execution of policies, processes, and customer service standards that meet the needs of all internal and external customers.
- Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.
- Continue to expand skill set and demonstrate expertise in the area of technology and use of SAP in order to excel in core job functional areas.
- Gain an understanding of the interrelations in other areas of the business and how they connect with warehouse operations.
- Link that understanding to improve interactions with other departments and warehouse operations.
- Continue to expand communication, presentation and influencing skills in order to engage other.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
