Regional Operations Manager, Warehousing & Fulfillment

Midwest Refrigerated Milwaukee, Inc.•Belvidere, IL

2d•Hybrid

About The Position

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution, and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value-Added Services such as specialty packing, kitting, and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It’s an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family, and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience. The Regional Operations Manager, Warehousing & Fulfillment, is directly responsible for the overall performance of the VAS Operations and all the employees reporting to them. This manager will have regular regional travel to visit sites as needed to ensure the following: safe work environment, exceptional sanitation, respectful and dignified treatment with all persons within the workplace, deliver quality performance through developing a culture where employees excel, relentlessly strive for improvement, anticipating issues and creatively solving problems and maintaining customer relations. At Midwest Refrigerated Services, we are driven by our Midwest Values of: Modesty, Integrity, Dependability, Work Ethic, Efficiency, Safety, Trust. It is the expectation that all employees exemplify these values.

Requirements

Ability to work in a range of temperatures
Ability to read/write in English
Basic math/computer skills
Ability to function & lead effectively in a team & fast paced environment
Ability to follow & give instructions effectively
Ability to safely bend and twist repeatedly
Ability to communicate effectively with all levels of management
Strong leadership, financial acumen, problem-solving abilities, and proficiency with business software.
Minimum of 3-5 years of management experience in multi-site operations, logistics, or related industry.
HACCP Certification

Nice To Haves

Bachelor's degree in business administration, management, or related field preferred.
Experience operating forklift or pallet jack(a plus)
Previous experience managing teams in a warehouse environment (preferred)
Previous experience with RF controlled inventory systems
Previous experience handling food products (a plus)

Responsibilities

Regular punctual attendance is a requirement of this position
Knowledge of and adherence to all personal safety, food safety and food defense training and policies
Ensure compliance to all MRS and regulatory policies & procedures
Fair and professional treatment of all employees
Develop and sustain positive customer, carrier & driver relationships
Development of a high performing team
Resolve customer, carrier & driver issues
Ensure inventory accuracy
Training of employees
Driving process and performance improvement
Ensure accessorial charge document completion
Monitoring & adherence to benchmarking standards
Participates in the hiring and onboarding process
Monitor and maintain proper staffing levels to plan
Initiates and administers appropriate disciplinary actions when necessary
Monitoring attendance, breaks and lunches
Interface with other business units and across functions
Back-up to the Crisis Management Team Leader, Recall Leader
Back-up to supervisors and customer service functions
Expected to work additional shift to cover office staff, Supervisors and General Managers PTO
Nurture a safety minded culture
Participate in incident investigations
Maintain high sanitation standards
Direct supervision of warehouse supervisors and employees
Providing productive feedback to subordinates and establishing development plans
Initiates and administers appropriate disciplinary actions when necessary.
OS & D and claim investigation and resolution
Identify WMS system issues and work with IT for resolution
Participate in off-hours meetings and trainings
Participate in budget planning and adherence to budget