Regional Operations Director - Long Island & NYC

PM Pediatrics•Syosset, NY

2d•Hybrid

About The Position

PM Pediatric Care is seeking an inspiring and motivated Regional Operations Director (ROD) to lead a portfolio of 8-12 urgent care locations with approximately 100 team members, managed through 6-8 direct reports and overseeing a P&L of ~$10-30M. The ROD will be responsible for developing market growth strategy, driving business and clinical outcomes, and will serve as a key member of the leadership team, reporting to the Senior Vice President of Clinical Operations. This role requires regular travel between our Long Island and NYC sites (12 sites).

Requirements

Bachelor’s degree required
Minimum 5+ years of healthcare management experience, including multi-site operations management.
Strong leadership skills and ability to motivate and develop employees of diverse professional backgrounds.
Prior P&L management experience, strong financial expertise and analytical skills are essential.
Proficiency in MS Excel and MS suite required.
Travel to our other urgent care offices and on-site office presence required.

Nice To Haves

preferred master’s degree or clinical equivalent
Quality/process improvement experience preferred.
Knowledge of marketing, communications, insurance contracting, and billing practices in healthcare.

Responsibilities

Manage the region’s profitability (P&L statements, approximately $10-30M in revenue depending on region), operations, labor management, contract management, and clinical outcomes within the assigned region and offices.
Review/analyze budget and implement cost-control measures to ensure fiscal responsibility and profitability.
Drive operational, financial, team and clinical performance of region through KPIs including market growth, clinical productivity, staffing, attrition, quality and safety.
Streamline processes, workflows, and procedures to maximize efficiency and productivity.
Recruit, train and develop regional leaders into a high functioning, dynamic care team.
Provide engaged, on-site presence to local leaders and holds them accountable for achievement of defined KPIs.
Create collaborative culture that solves complex problems facing the region.
Coordinate provider schedule and backup system to minimize clinical care disruptions.
Oversee vendor and inventory management.
Ensure sites are compliant with accrediting body standards and facilities mock inspections.