Regional Operations Director

TAGG Logistics/Hub Group•Stockton, CA

7h•Hybrid

About The Position

The Regional Operations Director is responsible for leading safe trucking operations while delivering high service and overall cost performance at 5-7 terminal locations across the country. This role involves interacting with all levels of company personnel to collaboratively develop opportunities to reduce dray cost and improve service performance. The Director will directly lead a team of Terminal Managers and their teams of front line managers and Company Drivers and/or Owner Operators in a fast-paced environment.

Requirements

7 – 10 years of leadership experience with proven track record of delivering results
Proficiency with Microsoft Office is required
Must have excellent communication skills, both verbal and written, with the ability to effectively interact with all levels of the organization and develop productive business relationships
Strong organizational, analytical and problem solving skills
Proven ability for cross functional leadership and project management, with fiscal accountability
Strategic planning and tactical implementation skills
Effective team building and leadership of remote locations
Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment

Nice To Haves

Bachelor’s Degree from an accredited college or university is preferred
Experience in transportation (truckload or intermodal) operations is preferred
Experience with transportation management systems is preferred

Responsibilities

Accountable for the overall performance of 5-7 terminals
Primary areas of accountability include: productivity, service, safety, CSA performance, loaded mile ratio, driver retention, working driver percentage, cost per dray management, and asset management
Responsible for the creation and implementation of strategic and annual business plans for assigned terminals
Conduct monthly results reviews with direct reports to facilitate leader growth and key factor achievement
Develop and deliver strategies to provide superior service to customers
Implement, analyze and monitor processes to ensure goals are met
Ensure that a safe working environment is provided for all employees and owner operators
Maintain compliance with all Company policies and procedures, codes of conduct, and federal and state department of transportation rules and regulations
Create an atmosphere of trust and teamwork that values the contributions of all employees and owner operators in support of a high performance culture
Lead continuous improvement efforts and special project teams
Lead and develop internal staff through the use of individual development plans, goal setting and monthly results reviews
Provide on the spot coaching when needed
Build a sustainable culture that delivers best-in-class safety results
Conduct annual and semiannual performance appraisals with office staff
Develop leadership talent to support organizational growth objectives
Duties, responsibilities and activities may be assigned or changed from time to time