Regional Operations Director (ROD)

DaVita Kidney Care

1d • Hybrid

About The Position

DaVita Kidney Care is seeking an ambitious, operationally-focused and results-driven Leader to serve as the Director of Operations for the Hospital Services Group, based in the Orlando and surrounding areas. As the Regional Operations Director, you will be responsible for a portfolio of 20 hospital-based acute dialysis programs, 100 teammates, 5-6 direct reports, and a P&L of $20-30M. You will provide strategic and tactical leadership, counsel, and direction to assigned markets within the Acute Dialysis Hospital Services to ensure safe, efficient, therapeutic, and ethical patient care.

Requirements

• 5+ years’ experience as a supervisor/leader in operations with at least 2+ years of multisite experience.
• Bachelor’s degree, Master's Degree strongly preferred.
• Strong leadership acumen; successful team management and development.
• Prior P&L management experience.
• Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertise.
• Experience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departments.
• Demonstrated strong analytical, quantitative and logical thinking skills.
• Advance computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook and PowerPoint required.
• Available for moderate travel (20%-50% overnight).
• Full vaccination against COVID-19 or a medical/religious exemption is required.
• Level 2 background screening through the Florida Care Provider Clearinghouse.

Nice To Haves

• Healthcare industry background a plus.

Responsibilities

• Complete accountability for your P&L.
• Manage financial and revenue growth, labor management, contract management and capital expenses.
• Drive operational, financial, team and clinical performance of your business through KPIs/metrics.
• Work directly with Hospital Services Administrators (HSAs) in facilities to identify and address employee and patient concerns to drive towards Regional goals and standards.
• Develop and implement strategic planning initiatives that maximize the region’s clinical care and growth potential.
• Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
• Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned hospital partners.
• Maintain existing relationships with hospital partner senior leadership including the c-suite.
• Interface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution.

Benefits

• Medical, dental, vision, 401(k) match, paid time off, and more.
• Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, pet insurance, and more.
• Professional development programs.
• On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Director