Regional Operations Director (ROD)

DaVita Kidney Care

19h•Onsite

About The Position

We are seeking an inspiring and motivated leader who will lead approximately 10 dialysis centers, 200 teammates and provide oversight of operations with complete accountability for approximately $30-$50MM P&L. As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to the field management of those assigned facilities to ensure safe, efficient, therapeutic and ethical patient care. Additionally, this position identifies and develops strategic growth opportunities, monitors division performance, and works closely with Divisional Vice President or SVP to develop competitive strategies in alignment with DaVita’s mission and values. Position has budget and P&L accountability. This position is a key member of DaVita’s field management team. Our most meaningful resource is your passion and vision. If you can see fresh approaches, envision bigger goals to move us ahead and are dedicated to building up those around you… you’ll have our attention! We approach everyday operations with a sharp eye for how to stay on the cutting edge. What we want is sharp executive minds to keep us growing. Our diverse staff hails from a variety of backgrounds, all bringing their valuable perspectives and skills. Here, supporting teammates and their sense of belonging and offering all teammates the opportunity to grow and learn is a priority. At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. DaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. DaVita is working to help increase equitable access to care for patients at every stage and setting along their kidney health journey—from slowing progression of kidney disease to streamlining the transplant process, from acute hospital care to dialysis at home. As of March 31, 2022, DaVita served 200,800 patients at 2,809 outpatient dialysis centers in the U.S. The company operated an additional 346 outpatient dialysis centers in 11 other countries worldwide. DaVita has reduced hospitalizations, improved mortality and worked collaboratively to help propel the kidney care community to adopt an equitable, high-quality standard of care for patients around the globe.

Requirements

Leadership for a multi-site operational business
Experience leading a unified team
Experience identifying and committed to growth in your territory
Bachelor's degree required
Available for moderate travel (25%-50% overnight)
Philosophies that align with our core values
Demonstrated understanding of what makes the businesses successful, and able to balance that with patient and teammate satisfaction

Nice To Haves

MBA preferred
A little bit of competitive spirit never hurts

Responsibilities

Lead approximately 10 dialysis centers and 200 teammates.
Provide oversight of operations with complete accountability for approximately $30-$50MM P&L.
Provide strategic and tactical leadership, counsel, and direction to the field management of assigned facilities to ensure safe, efficient, therapeutic and ethical patient care.
Identify and develop strategic growth opportunities.
Monitor division performance.
Work closely with Divisional Vice President or SVP to develop competitive strategies in alignment with DaVita’s mission and values.
Create a team powerhouse, inspiring 10-12 direct reports to ensure quality and compliant patient care.
Address top growth priorities, patient census and lead successful operational conversions on acquisitions.
Develop and execute strategic operating plans and goals for assigned division facilities.
Meet labor budget.
Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned division facilities.
Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats).
Lead a growing, socially responsible business that strives to be the role model for American Healthcare.
Work at a place that gives back to the community.
Work at a company that honors and rewards teammate for living DaVita's 7 core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.
Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.
Work directly with FAs in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards.

Benefits

Comprehensive training on how DaVita’s dialysis clinics and hospital partnerships operate
Opportunities to partner alongside innovative, compassionate and driven leads
Access to a comprehensive total rewards package
Medical
Dental
Vision
401(k) match
Paid time off
PTO cash out
Family resources
EAP counseling sessions
Access Headspace®
Backup child and elder care
Maternity/paternity leave
Professional development programs (DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning)
Competitive total rewards package
Healthcare coverage
Broad range of other benefits