Regional Operations Coordinator

Girl Guides of Canada•North Vancouver, BC

1d•Remote

About The Position

Reporting to the Regional Manager BC-AB-NWT-YT, in this role, you will be responsible for supporting business service functions and operations within a designated region and/or province, to help ensure coordination between national and regional teams. The Regional Operations Coordinator supports operational requirements that enable operational efficiency and strategic initiatives. This role works together with the Regional Manager to help facilitate true partnership with Provincial Commissioners, senior volunteers, and other staff to enhance service delivery, strengthen council operations, and foster a collaborative and high-performance culture that supports members.

Requirements

Minimum 3 years of experience in administration and operations, or a related field.
Proven experience supporting budget development, accounts payable and accounts receivable functions.
Organization and administration – strong organizational skills with the ability to manage multiple priorities and coordinate complex administrative tasks.
Problem-solving – able to assess challenges, make data-driven decisions, and implement practical solutions that align with organizational goals.
Partnership development & stakeholder engagement – builds trust-based relationships and collaborates effectively with stakeholders to support shared goals.
Financial & resource management – basic understanding of budgeting principles.
Communication & collaboration – strong verbal and written communication skills; engages respectfully and effectively with diverse stakeholders.
Operational excellence – supports the process optimization, implementation of best practices, and alignment with organizational standards.

Nice To Haves

Experience engaging and supporting volunteers is considered an asset.
Volunteer management and/or nonprofit administration is considered an asset.
Degree or diploma in business administration, nonprofit administration, public administration, or related discipline (or equivalent experience) considered an asset.

Responsibilities

Coordinate logistics and provide administrative support for Provincial Council meetings, including scheduling, minute taking, and document preparation
Maintain up-to-date Council guidelines and processes to support consistent operations
Support new Council member recruitment and onboarding, including candidate slates, election coordination, orientation, and annual renewals
Manage Provincial Council communications, including shared inboxes, targeted email distribution, and volunteer inquiries
Maintain and update the provincial website
Manage production and distribution of Provincial, Area and District crests
Provide coordination support for provincial projects and initiatives
Attend occasional in-person meetings and/or events as required
Ensure accurate member records and database integrity; generate membership reports, as required
Support of provincial level members (e.g. Link and Trefoil Guild)
Coordinate and execute member communications, including newsletters and targeted outreach
Respond to member and volunteer inquiries, providing direct support or connecting them to appropriate teams
Coordinate volunteer reward and recognition initiatives, including awards, awards ceremonies, Area dinners
Coordination of administrative trainings (e.g. DC, ACL, Training of Trainers, etc)
Assist in the creation and delivery of provincial challenges
Fulfill crest requests for Provincial, Area and District
Support finance operations including document retention, accounts payable/receivable, bank reconciliation, and GL maintenance
Manage provincial surplus of cookies
Support the preparation and submission of community grant applications
Assist with budget development, tracking, and intercompany transfers