Regional OP/MAC Lead

JLL•New York, NY

1d•$140,000 - $165,000•Onsite

About The Position

We are seeking an Regional OP/MAC Lead to work on developing a strategic plan for space usage and location of programs and business groups. This role will report to the Sr. Director of Occupancy Planning and partner closely with the client Workplace Planner who is responsible for the overall supply-demand analysis, to successfully develop a strategic occupancy plan that accommodates the growing and diverse needs of our client. The manager also serves as the single point of contact for quality control in terms of consistency in planning processes, procedures and protocols, as well as team performance. As a Regional OP/MAC Lead, you’ll as manager to a team of occupancy planners, planning assistants and MAC team members. The leader will use data, analytical insights and strong problem-solving skills to develop and present multiple space scenarios to stakeholders. More importantly, the Regional OP/MAC Lead will need to partner closely with the client Workplace Planner to anticipate and understand the requests coming from different client groups, assess the space options available and develop options that account for competing priorties and requests. This requires strong relationship management skills along with dealing with very sensitive information. You’ll need to have a great knowledge in Corporate Real Estate. In this role, you will work with the Campus Development team and proactively drive the sizing and location of programs (client needs, amenities, campus needs) and make sure appropriate considerations and provision are made in advance. You will serve as liaison and facilitate necessary communication between planning staff, other Jones Lang LaSalle team member, client real estate staff, as well as support vendors (architects, engineers, furniture, etc.) that may be required from time-to-time in order to deliver the services outlined (important to have “partner” mindset). Also, you will lead, develop, and manage the yearly Campus Re-stack process by leveraging demand needs and portfolio data analytics.

Requirements

10-12+ years of relevant professional experience post-graduation
8-10+ years of experience leading occupancy planning teams
Undergraduate or master’s degree in architecture, interior design, environmental design, urban design, real estate, design strategy, organizational development, organizational psychology, or similar fields
Expertise in data analysis, visualization, and management
Experience in working with workplace performance data and survey data
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Academic or professional experience in math, statistics, economics, computer science, engineering, or other quantitative fields is a plus
You understand how workplace design, policies, technologies and operations can impact organizational outcomes
Are experienced with workplace research methodologies and activities, and can with work with both qualitative and quantitative data
Are a clear communicator and presenter of ideas, findings and/or point of view
Are an enthusiastic collaborator and are able to work successfully with a range of other disciplines who complement your experience
Are a critical and creative thinker
Have a solution-oriented mindset
Respond proactively and thoughtfully to feedback from clients and colleagues
Can graphically visualize information and ideas, able to effectively use charts, and graphics to represent and communicate findings and complex ideas

Responsibilities

Lead campus wide projects, delegating occupancy planning project work across the collective Sr. OP and OP org.
Implement analytical methodologies for solving business problems to make portfolio level decisions
Develop insights from large scale data sets to determine impact on project goals, business goals and long term planning strategies
Support working sessions with internal teams, clients, and other stakeholders
Articulate and represent campus scenarios (with plans, data, feedback, relevant precedents, etc.) to illustrate a range of relevant solutions, based on the research, that meet client objectives
Guide the development of project narratives told through presentations and reports
Provide day-to-day direction to occupancy planning team members, and maintain the strategic direction and expectations set for the project by the client
Work closely with the IFM, MAC / project relocation team and client stakeholders to ensure project success
Mentor the occupancy planning team on campus strategy methodologies
Lead and facilitate client meetings and presentations with Project/Strategy Directors
Focus on learning their business, culture and desired outcomes
Share relevant precedents for context and inspiration
Assist in building client relationships as a trusted advisor
Ensure global consistency in delivery of services, by providing training and review of all deliverables
Guarantee that Jones Lang LaSalle’s continually evolving “best practices” are incorporated into the work product of the entire team
Make sure a strong collaboration with other JLL service lines
Lead, develop, and manage the yearly Campus Re-stack process by leveraging demand needs and portfolio data analytics.