MAC Coordinator

Aramark•Plano, TX

About The Position

The Move, Add & Change (MAC) Coordinator is responsible for the day-to-day coordination and execution of workplace moves and space changes across the corporate office portfolio. This role serves as the primary operational contact for employee move requests. Working closely with HR, IT, Facilities Operations, vendors, and business leaders, the MAC Coordinator ensures workplace changes are completed accurately, on schedule, and with minimal disruption to business operations.

Requirements

3–5 years of experience in facilities management, workplace services, corporate moves, or space planning.
Strong organizational and project coordination skills.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office (Excel, Outlook, PowerPoint).
Strong project management skills with the ability to handle multiple projects simultaneously.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience supporting large corporate office environments.

Nice To Haves

Knowledge of workplace standards and space planning principles.
Experience coordinating vendors

Responsibilities

Coordinate daily employee moves, additions, and workspace changes.
Manage individual, team, and departmental relocations.
Coordinate office, conference room, and support space changes with assistance of space planner.
Ensure work areas are fully operational before employee occupancy.
Serve as the primary point of contact for move requests.
Coordinate activities between Facilities, IT, Security, HR, vendors, and business units.
Develop move schedules and sequencing plans.
Conduct pre- and post-move walkthroughs.
Resolve move-related issues and escalate when appropriate.
Maintain accurate seating assignments and occupancy records within the IWMS/space management system.
Update seating assignments via the IWMS tool
Verify space utilization aligns with approved workplace standards.
Support periodic occupancy audits and headcount validation.
Respond to move requests and workplace inquiries.
Communicate move schedules, expectations, and impacts to employees.
Provide high-touch customer service during relocations.
Ensure timely resolution of workplace issues following moves.
Coordinate work performed by moving companies, furniture vendors, and installation contractors.
Verify work quality and completion.
Ensure vendors comply with safety requirements and building procedures.
Maintain move schedules and project documentation.
Track completed moves and service metrics.
Prepare weekly reports on move activity, backlog, and performance.
Identify recurring issues and recommend process improvements.