Regional Ombudsman: Western Region Office #00050
Virginia Information Technologies Agency•Roanoke, VA
•$47,276 - $73,751•Onsite
About The Position
This position is with the Department of Corrections’ Western Regional Office located in the City of Roanoke, Virginia. The Regional Ombudsman is responsible for monitoring implementation of the grievance procedures at the institutional and regional levels, for reviewing Level I grievances to ensure compliance with those procedures, and for the investigation and preparation of Level II appeals for the Regional Administrator’s signature.
Requirements
- Considerable knowledge of the Department’s programs, policies, procedures, and operations.
- Demonstrated ability to analyze and interpret Departmental policies, state, federal laws, and regulations.
- Demonstrated ability to communicate effectively orally and in writing to various audiences.
- Demonstrated ability to impartially analyze and define problems, solutions, alternatives and recommendations.
- Demonstrated ability to research, investigate and document accurately.
- High school diploma or equivalent.
- Possession of a valid Driver’s License.
Nice To Haves
- Previous experience in a Virginia Department of Corrections (VADOC) institution.
Responsibilities
- Monitoring implementation of the grievance procedures at the institutional and regional levels.
- Reviewing Level I grievances to ensure compliance with those procedures.
- Investigation and preparation of Level II appeals for the Regional Administrator’s signature.
Benefits
- Reasonable accommodations are available upon request.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
