Regional Merchant Lead

DoorDash USA • Providence, RI

3h • Hybrid

About The Position

As a Regional Merchant Lead (Outside Sales Representative), you will be responsible for the entire sales cycle of onboarding new restaurant partners to DoorDash. This is a fast-paced, transactional sales role that involves prospecting, pitching, negotiating, and closing deals with local and regional merchants within your assigned market. You will engage directly with restaurant owners, conducting in-person pitches, building strong local relationships, and introducing them to DoorDash’s various offerings. Key aspects include negotiating revenue share agreements, selling multi-product solutions, and demonstrating how a partnership with DoorDash can foster business growth. This is a field sales position requiring travel within the region, with over 50% of your time spent in-field meeting merchants (typically 2-3 days per week). There is also flexibility to work remotely or from a DoorDash office, and travel for in-person collaboration, training, offsites, and team-building events will be required as needed.

Requirements

• 2+ years of experience in a closing sales role, preferably in an outside sales or field-forward environment
• The ability to thrive in a fast-paced, transaction sales cycle – typically closing deals within days
• Consistently exceeded KPIs and sales target through disciplined activity and strong execution
• Experience selling multi-product solutions and tailoring your pitch to each merchant
• Approach challenges from the fundamentals - clear discovery, strong communication, and merchant-first thinking
• Demonstrated creative and resourceful outreach tactics to open doors and engage with prospects
• Technical proficiency with CRM and sales tools (Salesforce, Outreach, Chorus, Google Apps)

Responsibilities

• Have a passion for SMB businesses and the restaurant industry
• Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements
• Excel in a transactional deal cycle and closing new business within days
• Use creative strategies in sales processes and prospect outreach
• Share on-the-ground insights with sales leadership and operations team
• Mentor teammates on how to be the best version of themselves after establishing yourself in the role
• Travel into different markets and meet with restaurant owners (hybrid role with up to 50% travel)

Benefits

• Comprehensive benefits package
• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical benefits
• Dental benefits
• Vision benefits
• 11 paid holidays
• Disability insurance
• Basic life insurance
• Family-forming assistance
• Mental health program
• Flexible paid time off/vacation (for salaried roles)
• 80 hours of paid sick time per year (for salaried roles)
• Vacation accrued (for hourly roles)
• Paid sick time accrued (for hourly roles)
• Premium healthcare
• Wellness expense reimbursement
• Opportunities for sales commission

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed