Regional Merchant Lead - Indianapolis

DoorDash USA•Indianapolis, IN

1d•Hybrid

About The Position

The Outside Sales team at DoorDash, established in 2013, serves as the primary contact for merchant partners, building deep relationships with local and regional restaurants in assigned markets. This team is responsible for driving revenue by fostering SMB partnerships that strengthen operations, accelerate consumer growth, and improve the company's bottom line. This is a field sales opportunity requiring residence in or in proximity to the specified cities. As a Regional Merchant Lead (Outside Sales Representative), the role involves owning the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales position where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market. You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business. This is a field sales role with travel within the region. You will spend 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity.

Requirements

2+ years of experience in a closing sales role, preferably in an outside sales or field-forward environment
The ability to thrive in a fast-paced, transaction sales cycle – typically closing deals within days
Consistently exceeded KPIs and sales target through disciplined activity and strong execution
Experience selling multi-product solutions and tailoring your pitch to each merchant
Approach challenges from the fundamentals - clear discovery, strong communication, and merchant-first thinking
Demonstrated creative and resourceful outreach tactics to open doors and engage with prospects
Technical proficiency with CRM and sales tools (Salesforce, Outreach, Chorus, Google Apps)

Responsibilities

Have a passion for SMB businesses and the restaurant industry
Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements
Excel in a transactional deal cycle and closing new business within days
Use creative strategies in sales processes and prospect outreach
Share on-the-ground insights with sales leadership and operations team
Mentor teammates on how to be the best version of themselves after establishing yourself in the role
Travel into different markets and meet with restaurant owners (hybrid role with up to 50% travel)

Benefits

comprehensive benefits package to all regular employees
401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off
paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical benefits
dental benefits
vision benefits
11 paid holidays
disability insurance
basic life insurance
family-forming assistance
mental health program
premium healthcare
wellness expense reimbursement