Regional Merchant Lead

DoorDash USA•San Francisco, CA

1d•Hybrid

About The Position

The Outside Sales team at DoorDash, founded in 2013, serves as the company's direct interface with merchant partners. This locally-based team cultivates strong relationships with key local and regional restaurants within assigned markets. As the primary revenue-generating division, it drives the expansion of SMB partnerships, enhancing operational efficiency, accelerating consumer growth, and improving profitability. This particular role is a field sales opportunity, requiring the individual to reside in or near the specified cities. As a Regional Merchant Lead (Outside Sales Representative), the incumbent will manage the entire sales process for onboarding new restaurant partners to DoorDash. This is a fast-paced, transactional sales position involving prospecting, pitching, negotiating, and closing deals with local and regional merchants across a designated market. The role involves direct engagement with restaurant owners, including in-person visits, conducting presentations, and fostering local relationships. Responsibilities include introducing DoorDash's various offerings, negotiating revenue share agreements, selling multi-product solutions, and demonstrating how a partnership with DoorDash can boost their business. This field sales role necessitates regional travel, with over 50% of time spent in-field meeting merchants (typically 2-3 days per week). There is also flexibility to work remotely or from a DoorDash office. Additionally, travel for in-person collaboration, such as training, offsites, and team-building events, will be required as needed.

Requirements

2+ years of experience in a closing sales role, preferably in an outside sales or field-forward environment
The ability to thrive in a fast-paced, transaction sales cycle – typically closing deals within days
Consistently exceeded KPIs and sales target through disciplined activity and strong execution
Experience selling multi-product solutions and tailoring your pitch to each merchant
Approach challenges from the fundamentals - clear discovery, strong communication, and merchant-first thinking
Demonstrated creative and resourceful outreach tactics to open doors and engage with prospects
Technical proficiency with CRM and sales tools (Salesforce, Outreach, Chorus, Google Apps)

Responsibilities

Own the full sales cycle for bringing new restaurant partners onto DoorDash
Prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market
Meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships
Introduce restaurant owners to DoorDash’s suite of offerings
Negotiate revenue share agreements
Sell multi-product solutions
Help merchants understand how partnering with DoorDash will grow their business
Share on-the-ground insights with sales leadership and operations team
Mentor teammates on how to be the best version of themselves after establishing yourself in the role
Travel into different markets and meet with restaurant owners (hybrid role with up to 50% travel)

Benefits

Comprehensive benefits package to all regular employees
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability insurance
Basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation (for salaried roles)
80 hours of paid sick time per year (for salaried roles)
Vacation accrued at about 1 hour for every 25.97 hours worked (for hourly roles)
Paid sick time accrued at 1 hour for every 30 hours worked (for hourly roles)