Regional Member Service Representative II
AmeriCU Credit Union•Onondaga Hill, NY
•Onsite
About The Position
As a Regional Member Service Representative II, you will be a key ambassador of our values and services. You will engage with members in person offering personalized financial solutions and delivering exceptional service that reflects our MVP-1 Team Culture.
Requirements
- Experience in a similar role
Responsibilities
- Greet and assist members with professionalism and enthusiasm.
- Conduct teller transactions and introduce members to ITM technology.
- Use a consultative approach to identify financial needs and recommend solutions.
- Cross-sell and refer credit union products and services, including loans and credit cards.
- Support lending goals and ensure accurate loan documentation.
- Serve as a lead trainer for new hires and support regional financial centers.
- Maintain accurate records in the CRM system.
- Ensure compliance with all operational and regulatory standards.
Benefits
- Competitive rates on our Medical, Dental and Vision plans
- Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
- Paid Holidays
- Paid Time off
- Employee Appreciation Events
- 401(k) Matching after 1 year of employment
- Employee Assistance Program
- Tuition Reimbursement for Full-time employees after 1 year of employment
- Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
- Enhanced Short Term Disability – at no cost to you!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
