Regional Mechanical Operations Manager

MODERNCONTROLS LLC.•New Castle, DE

6h•Hybrid

About The Position

ModernControls is a leading provider of HVAC and building automation services for commercial facilities across Delaware, Pennsylvania, Maryland, Virginia and New Jersey. With over 200 employees, and a fleet of over 160 service vehicles, our team of experts install, maintain, and design Building Automation and HVAC systems designed to help building owners and facility managers control building environments and operating costs. The Regional Mechanical Operations Manager is responsible for leading and optimizing mechanical operations across assigned regions, ensuring operational excellence, financial performance, safety compliance, and team development. This role drives consistency in execution, standardization of processes, and scalable growth across service, projects, and mechanical field operations. This leader partners closely with Branch General Managers, Service Leaders, Sales, and Safety to deliver high-quality results while building high-performing teams aligned with ModernControls’ core values and Astra Service Partners’ operating framework.

Requirements

7–10+ years of experience in mechanical/HVAC operations leadership
Proven experience managing multi-branch or regional operations
Strong financial acumen (P&L, job costing, forecasting)
Deep understanding of service and project-based mechanical operations
Experience leading large field teams and developing leaders
Strong knowledge of safety and regulatory compliance
Builds high-performance teams and strong culture
Drives accountability and results
High emotional intelligence (EQ) and communication skills
Strategic thinker with operational execution capability
Change management and continuous improvement mindset
Run Toward the Fire
Never Give Up
Held to a Higher Standard
My Word is Our Bond
Be Modern
Have Each Other’s Back
Strong leadership and team management
Advanced troubleshooting and technical problem solving
Excellent communication and client relationship skills
Project planning and operational coordination
Financial and operational awareness
Ability to manage multiple projects and service operations simultaneously
Lead with accountability, professionalism, and integrity
Promote a culture of safety, innovation, and technical excellence
Develop and mentor the next generation of BAS technicians and engineers
Maintain strong relationships with clients and partners
Drive operational performance and service quality
Ability to visit job sites, mechanical rooms, rooftops, and construction environments
Occasional travel within the region to support project and service teams
Ability to lift and carry light equipment and tools when necessary

Responsibilities

Oversee day-to-day mechanical operations across assigned branches/regions
Standardize processes across service, retrofit, and project execution
Ensure consistent application of operational best practices and SOPs
Drive accountability through KPIs, reporting, and performance management
Own regional mechanical P&L performance in partnership with branch leadership
Drive revenue growth, gross profit, and margin improvement
Monitor labor productivity, job costing, and utilization rates
Lead Gain/Fade review process and ensure forecasting accuracy
Support budgeting, forecasting, and financial planning processes
Ensure projects and service work are executed safely, on time, and within budget
Drive quality assurance and customer satisfaction across all mechanical work
Implement continuous improvement initiatives to reduce rework and inefficiencies
Support large/complex project execution and escalation management
Champion ModernControls’ safety culture and “Zero Incident” mindset
Ensure compliance with OSHA, NFPA, and company safety standards
Partner with HR & Safety to drive training, audits, and incident prevention
Lead by example in field engagement and safety accountability
Build, develop, and retain high-performing field and operational teams
Coach Service Managers, Project Managers, and Supervisors
Drive recruiting efforts to support growth (technicians, foremen, managers)
Implement Individual Development Plans (IDPs) for key team members
Support succession planning across the region
Support expansion into new markets and service offerings
Partner with Sales to align operational execution with growth initiatives
Drive integration of acquisitions and alignment with company standards
Ensure alignment with Astra Service Partners’ operational frameworks