Regional Operations Manager
About The Position
Great Day Improvements LLC, an innovator and leader in the home remodeling market is currently seeking a driven and experienced Regional Operations Manager to oversee all aspects of the Installation and Operations in our MID-ATLANTIC region. The region covers the EASTERN PENNSYLVANIA & NEW JERSEY markets and will continue to grow. Great Day Improvements is a vertically integrated company who designs, manufactures, sells and installs the Patio Enclosures ™ sunroom products. As a contributing member of our successful Management Team, the candidate will be charged with effectively and successfully managing the Installation/Operations of the three regional branches.
Requirements
- Minimum of 5 years’ experience in general management, preferably in the remodeling or residential construction industry.
- P&L responsibility preferred.
- Experienced in team building and management preferred.
- Strong organizational, communication and leadership skills.
- Must be process oriented.
- Excellent customer relations and problem solving skills are required.
- Experience in dealing with multiple trades and sub-contractors.
- Must be competent in the use of technology; experience with MS Excel a plus.
- Must be able to travel (drive) to the all locations regularly
Responsibilities
- Day to day Operations Management of multiple locations
- Job and project management utilizing our in-house CRM system
- Oversee implementation of our customer satisfaction process.
- Responsible for job profitability, job costing, budgeting, etc.
- Recruit, hire, and train teams based on capacity needs
- Oversee performance of the teams and train them on proper procedures.
- Evaluate and monitor performance and quality standards of sub-contractors.
- Oversee training of proper installation procedures for all of company products.
- Oversee and perform, if necessary, measures, breakouts and order materials accordingly.
- Ensure that safety standards are reviewed and implemented.
- Meet with customers to review difficult and/or complicated jobs or to solve difficult service problems.
- Maintain a rolling 30-day installation schedule
Benefits
- Health insurance – several options including a company matching HSA
- Vision and Dental plans
- Company matching 401(k) Plan
- Short and long-term disability insurance plans
- Vacation and Holiday pay
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
