Regional Manager

Cornerstone Residential • St. George, UT

5d • $95,000 - $110,000

About The Position

Cornerstone Residential is dedicated to delivering exceptional service and performance to investors, property owners, and residents. Its services include accounting, payroll, reputation management, auditing, investment analysis, due diligence, and support for property acquisitions.

The Regional Manager oversees a portfolio of multifamily properties and makes decisions to achieve the communities’ overall objectives. This business and team leader hires, trains, mentors, leads, and inspires property management professionals; oversees financial budgeting and reporting; and manages marketing and leasing efforts across the portfolio. The role requires a customer-focused approach and involvement in the daily operations and management of multifamily residential communities.

This is a full-time, salaried/exempt position with stated hours of 8 a.m. to 5 p.m. Compensation is $95,000–$110,000 annually, with eligibility for quarterly bonuses and monthly commissions. Travel for site visits and company meetings is estimated at 50% or as needed based on portfolio requirements.

Requirements

• At least 5 years of multifamily property management experience with demonstrated multisite leadership.
• At least 1 year of Regional Manager experience.
• Financial oversight experience or capability.
• Knowledge of LIHTC compliance.
• Working knowledge of RealPage or other property management software.
• Reliable transportation, current auto insurance, and a valid driver’s license.
• Strong communication and customer service skills.
• Strong analytical and computer skills.
• Ability to communicate recommendations effectively to senior management.
• Ability to develop, plan, and implement short- and long-range goals.
• Desire to work in an entrepreneurial, fast-paced environment.
• Ability to travel for site visits and company meetings, estimated at 50% or as needed based on portfolio requirements.

Nice To Haves

• Bachelor’s degree.
• CAM, CPM, ARM, or CCRM certification.
• Bilingual or multilingual skills.
• Advanced proficiency with the RealPage property management product suite.

Responsibilities

• Manage property operations, inspect properties and vacant units, address daily requirements, and maintain long-range capital improvement plans.
• Ensure received funds are deposited and recorded regularly and that proper bookkeeping procedures are followed.
• Review weekly and monthly property status and financial reports.
• Respond promptly to residents’ concerns, comments, and complaints.
• Foster teamwork among properties while maintaining the non-fraternization policy.
• Refer liability claims, legal complaints, and other violations to the legal department or corporate office.
• Cultivate and retain relationships with owners, partners, and executives for the assigned portfolio.
• Oversee property maintenance with the maintenance team, review repair and maintenance reports, and evaluate work-order completion times.
• Oversee compliance with permits required to operate properties and monitor utility usage.
• Ensure make-ready turn times meet company policy.
• Review and approve annual operating budgets, forecasts, and sales and marketing plans, and oversee compliance with budget goals.
• Control costs by reviewing expenses, approve capital invoices for timely payment, review variance and other weekly reports, and coordinate reclassification and accrual needs with site and accounting teams.
• Create, mentor, and manage property management teams in accordance with company policies.
• Coordinate orientation and ongoing training for property managers and review and approve staff performance reviews, recommending salary increases or advancement as appropriate.
• Manage property managers’ time off and submit payroll for processing.
• Ensure staff complete new-hire safety orientation and annual safety training; report workers’ compensation issues and employee incidents according to company procedures.
• Develop employee performance goals and plans and work with Human Resources on employee concerns and terminations.
• Manage, create, and monitor marketing activities; assess market and submarket conditions affecting occupancy and income.
• Review marketing surveys, provide input, and approve strategies to attract prospective residents.
• Evaluate market conditions and recommend rental and renewal pricing changes to support occupancy and revenue growth.
• Ensure websites and marketing collateral are accurate and up to date.
• Perform other duties as assigned or requested to support property operations.

Benefits

• Medical, dental, and vision coverage.
• Supplemental insurance available.
• Employer-paid life, AD&D, long-term disability, and short-term disability insurance.
• 401(k) plan.
• Paid vacation time.
• Paid sick time.
• Career advancement opportunities and continued education.
• Eligible for quarterly bonuses and monthly commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed