Regional Manager

Dartcor • Mahwah, NJ

7h • Hybrid

About The Position

Join Dartcor Food Services — a premier regional boutique hospitality company celebrated for its innovation, world-class service, and commitment to exceptional sourcing. As Regional Culinary Operations Manager, you will be a key leader overseeing culinary and operational excellence across a dynamic portfolio that includes corporate and conference dining, workplace pantries, coffee and juice bars, and premium catering services. Reporting directly to the Regional Director, you will drive guest satisfaction, operational performance, and team culture — ensuring every experience embodies Dartcor’s high standards of hospitality, innovation, and execution.

Requirements

• Exceptional leadership and interpersonal communication skills, both written and verbal.
• Strong operational acumen with strategic problem-solving abilities and a guest-first mentality.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Proven success in training, coaching, and developing high-performance culinary and operations teams.
• Outstanding organizational and time-management skills, capable of thriving in a dynamic, multi-unit environment.
• Availability for daily travel within the Tri-State area (New Jersey, New York, Connecticut).

Nice To Haves

• Experience with Toast POS and Restaurant365 (R365) preferred.

Responsibilities

• Inspire, mentor, and lead diverse culinary and operational teams to create a hospitality-driven environment where expectations are consistently exceeded.
• Serve as a visible, hands-on leader, fostering collaboration, accountability, and a commitment to excellence at every level.
• Develop and uphold operational policies and culinary standards that support Dartcor’s culture of innovation, consistency, and quality.
• Oversee daily culinary and operational functions to achieve financial goals, including revenue growth, labor management, and cost of goods control.
• Analyze and manage budgets proactively, delivering daily and weekly follow-ups on key performance indicators.
• Conduct regular site inspections and audits to ensure food safety, cleanliness, maintenance, and operational efficiency standards are met or exceeded.
• Address guest and client concerns promptly, leveraging creative problem-solving to deliver positive, lasting solutions.
• Ensure the consistent delivery of innovative, high-quality food and beverage offerings that meet Dartcor’s standards for flavor, presentation, and guest satisfaction.
• Partner with General Managers, Executive Chefs, and unit leaders to execute menus, recipes, and service procedures to the highest standard.
• Stay current with industry trends and introduce forward-thinking culinary ideas that elevate the guest experience.
• Recruit, train, and retain top culinary and operational talent aligned with Dartcor’s mission and values.
• Oversee performance management processes, including coaching, evaluations, and career development initiatives.
• Foster a workplace culture where employees feel motivated, valued, and equipped to deliver exceptional service.
• Champion a culture of creativity and consistency, ensuring every client and guest experience is memorable and customized.
• Collaborate directly with clients, regional leadership, and site teams to develop tailored culinary and hospitality solutions.
• Serve as a brand ambassador for Dartcor, representing the company’s commitment to excellence and innovation in every interaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed