Regional Manager- Spokane WA

HOBAN & ASSOCIATES, LLCSpokane, WA
Hybrid

About The Position

This role oversees a portfolio of multifamily communities, driving operational performance, financial results, and team development. The ideal candidate has strong leadership skills, experience managing multiple properties, and a solid understanding of budgeting, compliance, and resident satisfaction. This Is More Than a Job — It’s Your Opportunity to Make a Difference

Requirements

  • College education preferred (Experience will be taken into consideration above education.)
  • Institutional investor and/or 3rd party management experience required
  • 5 years of supervisory Property Management experience
  • Local to the Spokane area
  • 5 Years of Regional Manager or Asset Manager experience
  • Industry certifications
  • Proficiency with property management software platforms (preferably Yardi and ResMan)
  • Expertise in multiple Affordable Housing Programs, including RD, TC, and HUD
  • Experience with acquisition rehab projects, lease-ups, and new construction
  • Ability to build consensus among diverse stakeholders
  • Strong financial aptitude and analytical skills
  • Valid Washington state real estate license
  • Must have a valid driver’s license and be able to drive

Responsibilities

  • Oversee operational and financial management of 10-20 apartment communities in an assigned geographic region
  • Maintain detailed knowledge of competitive properties and market knowledge of all assets in the portfolio
  • Assist in pitching the business to prospective new clients
  • Prepare annual budgets, including capital expenditure budgets, or review and authorize budgets submitted by others
  • Prepare monthly owner’s reports and quarterly financial reviews
  • Create value for clients through meeting NOI and revenue goals
  • Ensure occupancy targets are achieved through leasing and resident retention
  • Contribute to the creation of and ensure the execution of marketing plans for communities within the assigned portfolio
  • Oversee execution of proactive and timely reputation management strategies via social media – ratings, reviews, responses
  • Perform regular property inspections to ensure buildings are up to government and environmental regulations
  • Oversee planning and construction of tenant improvements and interior design
  • Ensure operational execution yields consistently strong resident satisfaction survey results
  • Actively participate in the hiring process
  • Leverage a succession plan to anticipate needs and develop talent
  • Manage performance issues in a timely and effective manner
  • Ensure employee compliance with the Washington State Residential Landlord & Tenant Act

Benefits

  • No-Cost Medical, Dental & Vision Coverage (employee-only)
  • Life Insurance (employer-paid basic coverage)
  • Voluntary Life & Supplemental Insurance (AFLAC)
  • 401(k) Plan with Employer Match
  • Health Savings Account (HSA)
  • Employee Assistance Program (EAP)
  • Employee Discounts (LifeMart & more)
  • Pet Insurance through MetLife
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