Regional Manager- Foodservice (Western Division)

Southern Foodservice Management Inc•Dallas, TX

9h•Hybrid

About The Position

Southern Foodservice Management is seeking an experienced Regional Manager to oversee operations across our Western Division. This position is responsible for the operational and financial performance of multiple foodservice accounts, with a strong focus on client satisfaction, team development, and overall profitability. The ideal candidate will have a proven background in multi-unit contract foodservice management, strong financial and operational leadership skills, and the ability to build lasting client relationships. This individual must be a hands-on leader who can support account managers, maintain high operational standards, and identify opportunities for continued growth throughout the region.

Requirements

Bachelor’s degree in hospitality management, Business Administration, or a related field. Or ten (10) years of experience in the foodservice industry related to a multi-unit supervision position
Minimum of five (5) years of progressive management experience in the food service contract industry, with multi-site responsibility
Proven track record of successfully managing operations, achieving financial targets, and building strong client relationships
Strong leadership, communication, interpersonal, and problem-solving skills
Excellent financial acumen and budgeting experience
Thorough understanding of food safety regulations and best practices
Ability to travel extensively within the assigned region
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Lift up to 50lbs
Standing 50%, Walking 50%
Occasionally: Movement of objects, Heavy lifting, Heavy Carrying, Pushing, Pulling, Climbing or Balancing, Stooping, Reaching, Handling, Temperature Variation
Frequent: Talking/Hearing, Temperature Variation, Typing, Reading
Frequent: Seeing
Traveling, on an average of 70 % + of a year or 250 working days

Nice To Haves

Experience with POS systems, Production (such as Parsley)
Participation in industry-related professional organizations

Responsibilities

Provide direct oversight and support to on-site Food Service Directors/Managers across the region
Ensure adherence to company standards, policies, and procedures related to food quality, safety, sanitation, and service
Monitor operational performance, identify areas for improvement, and implement effective solutions
Conduct regular site visits to assess operations, build relationships, and provide coaching and guidance to on-site teams
Ensure compliance with all relevant regulatory requirements and client contractual obligations
Oversee the implementation of new programs and initiatives within the region
Manage the financial performance of each location within the region, including budget development, monitoring, and variance analysis
Work with on-site teams to achieve financial targets related to revenue, cost control, and profitability
Analyze financial reports and develop action plans to address any financial challenges
Participate in the development of regional and company-wide financial goals
Build and maintain strong, positive relationships with key client stakeholders within the region
Serve as a point of escalation for client concerns and ensure timely and effective resolution
Proactively identify opportunities to enhance client satisfaction and strengthen partnerships
Participate in client meetings and presentations as needed
Recruit, train, mentor, and develop Food Service Directors/Managers within the region
Foster a positive and collaborative work environment that promotes teamwork, engagement, and accountability
Conduct performance evaluations and provide constructive feedback to direct reports
Identify and support the professional growth and development of team members
Collaborate with the business development team to identify and pursue opportunities for growth within the region
Participate in the development of proposals and presentations for potential new clients
Support the retention of existing clients through exceptional service and relationship management
Prepare and present regular reports on regional performance, key initiatives, and challenges to senior leadership
Maintain effective communication channels with on-site teams, corporate departments, and clients
Ensure timely and accurate information flow throughout the region