Regional Manager (Milwaukee/Madison Based)

Bender Companies•Madison, WI

11d•$110,000 - $125,000•Hybrid

About The Position

Bender Companies is seeking an experienced Regional Manager to join their team. This role requires a collaborative, results-driven leader who thrives in a fast-paced environment and is passionate about developing teams, building strong communities, and delivering exceptional property performance. The ideal candidate brings a positive, solution-oriented mindset, strong leadership skills, and a commitment to operational excellence and outstanding resident service. As a Regional Manager, you will oversee the operations and performance of a portfolio of properties, including supervising on-site staff, managing collections, leasing, resident turnover, preventive and corrective maintenance programs, purchasing, approving payables, and monitoring overall property performance. This role requires strong leadership, financial acumen, and operational expertise to ensure properties operate efficiently and meet performance goals.

Requirements

1+ years of Regional Manager experience in the multifamily/apartment industry, overseeing at least 1,000 units across five or more apartment communities
Experience leading and developing teams of 20+ employees
Strong knowledge of financial management, budgeting, and operational performance
Excellent communication, organizational, and interpersonal skills
Strong problem-solving abilities with a proactive approach to identifying and resolving issues
Exceptional attention to detail and the ability to effectively prioritize and manage multiple projects in a fast-paced environment
A positive, collaborative attitude and commitment to providing quality workforce housing and outstanding resident experiences
Willingness and ability to travel as needed

Nice To Haves

Bachelor's degree in business administration, business management, or a related field
CPM designation
Real Estate Broker's License

Responsibilities

Oversee property financial performance, including operating expenses, rent collections, and budget adherence, while partnering with Community Managers to optimize operations
Monitor property performance, including leasing activity, occupancy, and unit turnover
Review and approve purchase orders, invoices, and accounts payable within established approval authority
Guide Community Managers through capital projects and service contracts, assist with obtaining vendor bids, and approve expenditures within budget or secure additional approvals as needed
Develop and maintain strong relationships with vendors, contractors, and service providers
Oversee renovation projects and capital improvement initiatives to ensure projects are completed on time and within budget
Recruit, hire, develop, and, when necessary, terminate Community Managers in accordance with company policies and procedures
Coach, train, and support Community Managers and on-site teams to drive operational excellence and professional growth
Conduct regular property visits and inspections to evaluate operations, office procedures, file compliance, vacant unit readiness, curb appeal, safety, and maintenance needs
Lead the annual budgeting process, partnering with property teams to forecast operating and capital expenditures
Assist with the preparation and submission of quarterly reserve replacement draws with lenders
Prepare and review monthly investor reporting, including financial variance analyses, property performance updates, and key performance indicators
Partner with the acquisitions team during due diligence by evaluating property operations and developing renovation and capital improvement budgets