Regional Manager S&S

MediaMarktSaturn • Rotterdam, NY

5d • Hybrid

About The Position

As a Regional Manager, you will be the link between the local stores and the central organization. You are responsible for a region and ensure that commercial objectives, operational standards, and the desired customer experience are consistently implemented everywhere. You will work closely with Store Managers, Business Unit Managers, and colleagues at the head office. You will coach, provide guidance, and initiate improvements. You will look not only at figures and results but also at the people and processes behind those results. As Regional Manager Services & Solutions, you are responsible for the success and development of your region.

Requirements

• A completed Bachelor's degree, for example in Business Administration, Business Management, Retail Management Sales, or a similar field.
• Minimum of 2 years of experience as a Regional Manager, District Manager, or in a similar leadership role.
• Experience managing a region with at least 10 stores or comparable locations.
• Experience within retail and sales is a strong plus.
• A people-oriented leadership style, with a strong focus on coaching, development, and collaboration.
• Excellent command of Dutch and English, both spoken and written.
• A valid B driver's license and willingness to travel within the assigned region.

Responsibilities

• Coaching and developing Store Managers and supporting them in achieving team and organizational goals.
• Responsibility for commercial performance within the region, focusing on revenue, performance, and qualitative and quantitative objectives.
• Monitoring and strengthening the customer experience and contributing to consistent, high-quality service and NPS improvement.
• Ensuring consistent implementation of processes, store presentation, service, and national standards in all stores.
• Translating and implementing national concepts, campaigns, and initiatives into the local store organization.
• Identifying opportunities for improvement, initiating improvement projects, and achieving sustainable performance improvements.
• Building and maintaining strong relationships with Store Managers, Business Unit Managers, suppliers, and the head office.
• Acting as the regional point of contact for Services & Solutions and ensuring successful implementation, adoption, and continuous improvement within the stores.

Benefits

• Personal and professional development and growth opportunities
• Freedom and responsibility to shape your role and implement ideas in an environment where much is possible
• Employee discount programs
• 30 vacation days
• Discount on fitness
• Bicycle lease scheme
• Benefits on various insurances

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level