Behavioral Health Regional Manager of Operations – Skilled Nursing Facilities
About The Position
CHE Behavioral, a multispecialty group of licensed professionals dedicated to increasing access to mental health services, is seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities in Connecticut. As a key member of our team, you will be responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role offers a unique blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise.
Requirements
- Bachelor's degree required
- Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations)
- Multi-site healthcare operations experience required
- Strong leadership, critical thinking, and decision-making
- Excellent relationship-building and customer service skills
- Ability to manage change and execute growth strategies
- Advanced organizational and time-management skills
- Ability to work independently and manage multiple priorities
- Ability to travel, including occasional overnight trips
Nice To Haves
- Master's degree preferred
Responsibilities
- Expand services across SNFs and ALFs; onboard new facilities
- Increase penetration in existing facilities and promote specialty service lines
- Build relationships with facility leaders to drive referral growth
- Present CHE programs and secure new facility contracts
- Travel up to 70% within the assigned region for facility visits and business development
- Provide exceptional customer service to partner facilities
- Conduct quarterly in-person facility visits
- Support facility staff with workflows, referrals, and program integration
- Communicate territory needs to internal teams
- Track provider productivity and RVU performance (daily-annual)
- Conduct monthly provider meetings (virtual or in-person)
- Collaborate with Clinical Operations on regional initiatives
- Assist in interviewing and evaluating candidates for facility-based roles
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What This Job Offers
Job Type
Full-time
Career Level
Manager
