Regional Manager of Linehaul Operations | Atlanta
About The Position
OnTrac is hiring a Regional Manager of Linehaul Operations! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. We are seeking a dynamic and results-driven Regional Manager of Linehaul Operations responsible for the end-to-end performance of middle-mile transportation across a defined region. This role owns cost, service reliability, network stability, and risk control for all scheduled, ad-hoc, and contingency linehaul movements between hubs and delivery branches. This leader drives disciplined execution of linehaul plans, ensures on-time departures and arrivals, optimizes capacity utilization, and leads continuous improvement efforts across planning, execution, vendor performance, and yard operations. Success requires strong operational judgment, data-driven decision-making, and the ability to influence across Operations, Network Planning, Fleet, Safety, and Finance.
Requirements
- 7+ years of experience last mile operations, transportation, linehaul, middle-mile, or network operations.
- 3+ years in a regional or multi-site leadership role.
- Proven experience managing vendor-based linehaul networks.
- Strong understanding of hub-and-spoke logistics models.
- Advanced analytical skills; comfort working with dashboards, KPIs, and operational data.
- Demonstrated ability to lead through influence across functions.
- Experience in parcel, e-commerce, or high-volume distribution networks.
- Background in network planning, capacity modeling, or fleet operations.
- Lean / Continuous Improvement exposure (Kaizen, PDCA, root cause analysis).
- Experience supporting peak season planning and execution.
- Operate with integrity and transparency
- Demonstrate disciplined execution and follow-through
- Take ownership of outcomes—not just activities
- Proactively identify risks and drive solutions
- Build strong partnerships across Operations, Planning, and Support teams.
Responsibilities
- Own regional performance across On-Time Departures (OTD), On-Time Arrivals (OTA), Left on Dock (LOD), lane reliability, and service impact lanes.
- Ensure adherence to standardized linehaul cut-off times and execution windows.
- Act as the regional escalation point for service disruptions, capacity constraints, and execution failures.
- Manage regional linehaul spend, balancing service reliability with cost efficiency
- Optimize planned vs. actual load fill %, empty miles, ad-hoc lane usage, and lane cancellation rates
- Partner with Network Planning to align linehaul plans to volume forecasts and seasonal demand shifts
- Identify and execute cost-reduction opportunities without degrading service
- Ensure consistent lane execution across hubs, sort centers, and branches
- Monitor outbound dwell time, trailer turns, and yard congestion
- Lead corrective actions for recurring execution gaps (late departures, missed connections, volume rollovers)
- Support contingency planning for weather events, peak periods, and network disruptions
- Oversee linehaul carrier and vendor performance within the region
- Drive accountability through scorecards, audits, and regular performance reviews
- Ensure compliance with safety standards, load quality expectations, and contractual commitments
- Partner with Fleet Operations on tractor/trailer availability, utilization, and maintenance impacts
- Enforce regional standards for: Load quality (palletized vs. floor load, bagging lane integrity, false wall compliance), Securement and damage prevention
- Partner with Safety and Quality teams to reduce on-road incidents and service failures
- Ensure corrective actions are documented, tracked, and sustained
- Lead and develop Regional Linehaul Managers, planners, or execution teams as applicable
- Serve as the primary linehaul partner to: Hub & Branch Operations, Network Planning & IE, Safety, Finance, and Fleet teams
- Champion a culture of integrity, discipline, accountability, and continuous improvement
- Own regional linehaul dashboards and weekly business reviews
- Analyze trends and root causes related to service, cost, and execution gaps
- Drive standardized operating rhythms (daily execution reviews, weekly trend analysis, quarterly deep dives)
- Lead improvement initiatives using Lean / CI principles
Benefits
- Medical, dental, and vision insurance.
- Life and short- and long-term disability coverage.
- 401(k) retirement savings plan with company match.
- Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours.
- Two (2) floating holidays per year.
- Paid sick leave
- Six (6) paid company holidays.
- Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave.
- Additional wellness and employee assistance programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
