Regional Manager - Commercial Services

Frost • Houston, TX

4d • Onsite

About The Position

It’s about process, progress, and people. Do you have a knack for moving things forward? Do you like collaborating with people to accomplish big projects? Are you always looking for a better way to do things and bringing those changes to life? If so, being a Regional Manager – Commercial Services with Frost could be for you. At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services. As a Regional Manager – Commercial Services, you are our operator. In this role, you will be responsible for working under general supervision to manage and coordinate the activities of all commercial Teller operations to insure adequate workflow and efficient service to customers. You will help bring value to the organization by not only spearheading change but by reviewing and recommending new methods and procedures to make operations more efficient. Our managers have a passion for people, and have the opportunity meet customers to resolve complex problems and sell additional bank services. You welcome a challenge and will strive ensure our core values of integrity, caring and excellence are always in mind.

Requirements

• 1+ years experience in customer service
• Excellent written and verbal communication skills
• Proficient in Microsoft computer applications
• Strong leadership and organizational skills

Nice To Haves

• 1+ years experience in bank operations
• Bachelor’s degree in related field

Responsibilities

• Plan and coordinate the activities of all department areas through supervisors including the assignment of special projects
• Review and recommend new methods and procedures to make operations more efficient
• Meet customers in resolving more complex work problems and when selling additional bank services
• Ensure strict accountability is maintained for all cash in the area
• Ensure that internal controls are in place and functioning properly
• Ensure compliance to policies, laws, and regulations applicable to the area
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Benefits

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager