About The Position

Accountable for leading, guiding & directing the functional responsibilities within an area of assignment. Enable ministry-level or enterprise-wide functional strategy to address internal or external business & regulatory issues. Provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business. Collaborates with Services Areas, Regions & Health Ministries to ensure consistency & integration of strategy & operations while maintaining awareness of new industry developments & standards. Provides decision support, operations & / or optimization leadership focus. Supports the development, implementation & standardization of system-wide colleague & labor relations strategy, policies, processes & programs throughout the Regional Health Ministries (RHM). In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human Resources Business Partners (HRBPs) & ministry leadership, implements & manages the day-to-day activities supporting colleague & labor relations strategic plans, policies & procedures to achieve Trinity Health's Strategic Aims to realize a person-centered, mission-focused colleague culture. Locally drives & implements the colleague & labor relations strategy through systemic policy alignment & program management to support key stakeholders to proactively cultivate positive colleague & labor relations throughout the RHM, in addition to performing & fulfilling essential colleague relations activities & accountabilities. Works in conjunction Colleague & Labor Relations COE leadership & HRBPs, to provide local direction, operational management & integration of long term & short-term colleague & labor relations initiatives.

Requirements

  • Bachelor's degree in Human Resources Management, Business Administration, Labor & Industrial Relations or a related field.
  • Five (5) years of progressive colleague & labor relations experience, including collective bargaining & program development; or an equivalent combination of education & experience.
  • Previous people management or team leadership experience is required.

Nice To Haves

  • Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell.
  • Occasional Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).
  • Occasional Exposure to or subject to noise, infectious waste, diseases & conditions.
  • Occasional Exposure to interruptions, shifting priorities & stressful situations.
  • Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.
  • Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.
  • Perform manual dexterity activities & / or grasping / handling.
  • Ability to climb, kneel, crouch & / or operate foot controls.
  • Use a computer / other technology.
  • Sit with the ability to vary / adjust physical position or activity.
  • Maintain a safe working environment & use available personal protective equipment (PPE).
  • Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.
  • Ability to provide assistance in the event of an emergency.
  • Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.
  • Lift a maximum of 30 pounds unassisted.
  • Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling.
  • Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions.
  • Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions.
  • Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients).
  • Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.
  • Lift a maximum of 30 pounds unassisted.
  • Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing.
  • Encounter a clinical / patient facing / hands on interactive work environment.
  • Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions.
  • Work outdoors with variable external environmental conditions.

Responsibilities

  • Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.
  • Enable collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations
  • Providing advice, guidance & leadership to service area, functional area, RHM & Regions.
  • Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice
  • Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend
  • Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives
  • Responsible for supporting regional efforts to comply with functional area priorities
  • Accountable for the selection, evaluation & overall success of the functional leadership teams
  • Organization-wide focal point for establishing functional strategies & governance over financials & staffing
  • Accountable for communication between service area, functional area, RHM & Regions leader
  • Responsible for measuring & reporting KPIs/metrics & value delivery
  • Providing advice, guidance & leadership for the colleague life cycle
  • Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
  • Reporting to COE Director & HRBP/CHRO - CR/CLR team metrics & projects for assigned Ministries
  • Management of CLR team members & daily work
  • Partners with Ministry HRBPs & CHROs on Ministry initiatives
  • Triage & assignment of compliance cases
  • Audits compliance & employee relations entries into case management system
  • Ensures consistency of disciplinary outcomes
  • Responsible for assigned Departments & caseload for local Ministry
  • Participates in local Ministry Executive Team Meetings
  • Directs local Ministry Executive Team members & partners in sensitive employment transactions
  • Creates job flows & processes for local projects
  • Implements System Policies & procedures from Director of CLR
  • Coordinates with COE Peer Leaders within assigned Ministries
  • Oversees the administration of Collective Bargaining Agreements (CBAs) in alignment with business operations.
  • Manages negation preparation, contract negotiations including Memorandum/Letters of Understanding (MOU/LOU), & arbitration management.
  • Directs Unfair Labor Practice (ULP) & National Labor Relations Board (NLRB) charges in conjunction with direction from Trinity Health Labor Strategy & outside counsel.
  • Manages strike response planning & workforce continuity ensuring effective replacement strategy, mitigation plans, & resources.
  • Facilitates Mutual Interest meetings to strengthen labor-management relationships, promote transparent communication, & proactively address issues before they escalate.
  • Drives Effects Bargaining Meetings through negotiation between Trinity Health management & union leadership.
  • Champions manager education regarding contract terms to ensure consistent application of the CBA.
  • Collaborates with Labor Strategy Team to coordinate & participate in local response strategies & education training of union impact with unionization campaigns, layoff’s, closure of locations, etc. for both leaders & colleagues.
  • Oversees petition response & all aspects of the union election vote management in compliance with labor law.

Benefits

  • Charity care
  • Community benefit programs
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