Regional Maintenance Technician

V2X•Hinesville, GA

4h•Onsite

About The Position

This position will be regionally located throughout Alabama and Georgia. V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield, bringing 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, V2X, a $3.9B company with 16,000 people, works alongside clients to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The general function of this role is to provide Field Service Support for Advantor customers.

Requirements

Knowledge and hands on experience with electronic alarm systems, including CCTV equipment and associated hardware.
Knowledge and hands on experience with electronic access control systems and associated hardware.
Experience involving programming software associated with electronic alarm and access control systems.
General knowledge and experience with Windows 2003, 2008, XP, and 7.
General knowledge and experience with MS Office software and CRM’s.
General computer hardware knowledge.
Ability to work unsupervised in a team environment.
Excellent communication and customer service skills.
Must have valid driver’s license for state of employment.
Must be able to obtain a Secret Security Clearance.

Nice To Haves

GBR experience is a plus.
Two years of related college is a plus.

Responsibilities

Perform routine maintenance and service repairs for customers with technical, application and service related aspects of integrated alarm intrusion systems, access control systems, CCTV and GBR.
Perform preventative maintenance inspections per manufacturer’s recommendation on integrated alarm intrusion systems, access control systems, CCTV and GBR.
Provide system performance analysis on the IDS operational platform.
Gather information from field in order to duplicate any reported problems in lab environment.
Provide 24 hour per day, 7 days per week emergency service capability as needed.
Provide routine updates and implement software upgrades as needed.
Provide informal end-user system operational instructions and support in conjunction with maintenance or service visits to customer locations.
Assist with field installations of IDS, Access Control, CCTV and GBR systems as required.
Document all calls for service, preventive maintenance requirements and interface with technical support center as needed.
Ensure all required service documentation is completed daily and delivered to Service Department as required.
On-call service as required.
Up to 100% vehicle travel is required.
Provide general maintenance and safe keeping of company vehicle.
Performs other duties as assigned.