Regional Maintenance Manager

JLL•Chicago, IL

4d•Remote

About The Position

JLL is hiring a Regional Maintenance Manager to support state-of-the-art distribution centers across North America. This is not a typical RMM role. As a Regional Maintenance Manager — Leadership Development & Site Excellence, you will deploy across a dynamic portfolio of sites to build leadership capability, drive operational excellence, and raise the standard of maintenance execution network-wide. You will work directly alongside Senior Maintenance Managers, Maintenance Managers, Area Maintenance Managers, and site teams — coaching in the field, not from a distance. This role is purpose-built for an experienced leader who thrives on developing people, strengthening operations, and leaving sites and teams measurably better than they found them. You will serve as a key resource across the network — deploying where leadership development is needed, accelerating new leaders into their roles, and ensuring program standards are executed with consistency and rigor. You are part of a National Operations Team delivering services to the client across the United States and Canada.

Requirements

Bachelor's degree
6+ years managing employees and performance, including salaried leaders
Prior experience in a regional or multi-site maintenance leadership role managing 80+ employees
Proven track record of leading change, accelerating team development, and driving performance improvement across multiple sites
Functional knowledge of Material Handling Equipment systems, maintenance best practices, and 24/7 logistics environments
Willingness to travel 70–80% and deploy on short notice to sites across North America
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Strong coaching, mentoring, and influencing skills — especially with leaders earlier in their development
Experienced in reliability-centered maintenance, preventive/predictive strategies, and large-scale integrated systems
Proficient in data analysis; able to translate metrics into actionable coaching and site-level decisions
Exposure to Lean, Six Sigma, TOC, standardized work, and cost/benefit analysis
Working knowledge of MS Excel, AutoCAD, MS Project, and CMMS platforms
MBA, Master's degree, or Six Sigma Black Belt a plus
Professional engineering registration a plus

Responsibilities

Deploy across the network to assess gaps, drive corrective action, and restore performance to KPI targets
Evaluate site condition, maintenance execution, and team capability — and leave behind a clear improvement plan with ownership
Establish, teach, and enforce standards for maintenance execution that protect, maintain, and improve the value of client assets
Conduct Health Check audits and Quality Assurance reviews to ensure consistent adherence to program standards across the network
Provide Fulfillment Center General Managers with direct visibility into the conduct of maintenance at their sites
Serve as a hands-on mentor and coach to Senior Maintenance Managers, Maintenance Managers, and Area Maintenance Managers
Model leadership best practices in real time — in the field, alongside site teams
Identify leadership gaps at the site level and build individualized development plans to close them
Teach budgeting, workforce management, KPI interpretation, and escalation processes to emerging leaders
Create talent pipelines within sites to ensure continuity of performance and values
Drive maintenance best practices: standardize work methods, improve reliability, document processes, and train teams on execution
Develop and implement reliability plans that support increasing uptime across assigned facilities
Provide functional expertise in Material Handling Equipment (MHE), Industrial Automation, and Robotics systems
Leverage data and operational metrics to identify trends, diagnose root causes, and drive continuous improvement
Provide guidance to senior leadership on equipment end-of-life issues using ROI and analytical techniques
Build and reinforce a proactive safety culture at every site you engage with
Guarantee 100% safety training compliance and model safety-first behavior that drives accountability
Monitor, audit, and enforce safe work practices; conduct and support training drills across the network
Establish deep relationships with safety program managers — both client-side and on-account
Build trusted relationships with site Operations leaders, Regional Operations Managers, and Program Managers
Partner with JLL leaders and Finance to ensure proper stewardship of client funds
Ensure KPI performance is achieved or exceeded — and communicate performance clearly in weekly business reviews and reporting
Ensure labor and PRM budgets are met, including OT adherence and approval authority follow-through
Report variances and trends across all controllable budgets
Ensure compliance with PO creation and invoice reconciliation processes
Network with other RMMs to ensure consistent deployment and execution of JLL programs and tools