Regional Leasing Consultant - Fort Worth, TX

CWS Apartment Homes•Dallas, TX

7d•Hybrid

About The Position

As a Regional Leasing Consultant, you will integrate your customer service, sales, and marketing skills to support our mission while leasing our apartment homes to interested customers. Manage your own success by attaining leasing goals and building rapport with customers and residents. Driven, service-minded individuals who enjoy selling a product they believe in will excel in this position. The Regional Leasing Consultant will report to a Community Director of their assigned property or region. As a Leasing Consultant you will integrate your customer service, sales, and marketing skills to support our mission while leasing our apartment homes to interested customers. Manage your own success by attaining leasing goals and building rapport with customers and residents. Driven, service-minded individuals who enjoy selling a product they believe in will excel in this position.

Requirements

High School diploma or GED (Required)
General knowledge of Property Management
Possess a valid Driver’s License with good driving record and current automobile insurance (required)
Sales and customer service experience (required)
Able to adhere to a set and variable work schedule, including weekends and emergencies as required
Able to establish and maintain effective working relationships
Able to maintain a professional and ethical atmosphere
Able to perform work responsibilities at locations other than “home” property
Able to travel within major metropolitan areas and may be required to attend company functions in other cities

Nice To Haves

Knowledge of on-site management operations or customer service and Yardi software experience (preferred)
One year of apartment leasing or customer service experience (preferred)
Strong verbal and written communication skills
Ability to adhere to company policies, procedures and practices
Ability to professionally interact with customers, residents and guests, as needed
Ability to maintain professional image
Self-confidence and outgoing
Assertiveness and Strong customer service orientation
Basic Internet, Microsoft Word and Excel experience
Ability to perform work responsibilities at locations other than assigned property helpful
Ability to travel within major metropolitan area; may be required to attend company functions in cities other than assigned location requiring overnight stays
Knowledge of on-site management operations, customer service experience, and Yardi software experience (preferred)

Responsibilities

Greet, qualify, tour and close prospective residents
Record traffic and leasing activity
Verify applications and notify applicants of approval or denial
Maintain lease expiration programs
Prepare move-in packages and lease paperwork
Process move-outs
Walk through units to ensure they are ready
Move in residents by reviewing lease and addendums
Promote other income items
Ensure that the grounds, tour routes, models, leasing carts, and office up to CWS Standard
Assist with outreach programs
Maintain monthly market survey and knowledge of competitors
Prepare service requests and assigning staff to duties
Ensure curb appeal of community
Keep up-to-date resident database
Participate in risk management program
Assist Community Director in managing staff, including mentoring, training and development
Make safety a top priority
Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
Embrace our core values and set an example to the team by demonstrating these values on a daily basis.
Lease the community
Market the community
Maintain positive resident satisfaction and retention
Maintain general office organization
Communicate with customers, residents, investors, vendors, leadership, and CWS team members
Participate in the CWS Risk Management and Safety Programs