Regional Leader, Personal Insurance

BrokerLink • Calgary, AB

11d • CA$109,900 - CA$134,300 • Hybrid

About The Position

BrokerLink is seeking a Regional Leader, Personal Insurance to join their growing team in Calgary/Airdrie on a permanent basis. This role is a key member of the management team, responsible for driving the overall goals and objectives for Commercial Insurance teams within a specific regional territory. The position provides strong sales and people leadership for the team. Reporting to a Director, Distribution, and having a team of Personal Insurance managers reporting to you, this is an opportunity to use creativity and innovation to lead and inspire a team for successful results. BrokerLink is committed to providing an accessible environment and accommodations are available on request for candidates taking part in the selection process. They are also committed to creating and maintaining an inclusive environment which embraces diversity and sees it as a strength, fostering a workplace that makes all team members and customers feel welcome and appreciated. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

Requirements

• Leadership and management experience in insurance brokerage operations
• Strong track record of leading highly engaged teams across multiple locations
• Experience leading in a hybrid environment
• Understand the needs of the customer (internal and external)
• Strong communication and negotiation skills
• Strong team player and collaborator
• College or university degree in related area or commensurate work experience
• Management of projects or initiatives outside of daily areas of responsibilities with multiple stakeholders
• Analytical and problem-solving abilities; develops optimal solutions that maximize organizational performance
• Required to travel on a regular basis within the region to drive results, meet with responsible managers and drive engagement

Responsibilities

• Build and lead a highly engaged team
• Drive growth and deliver second to none customer experience
• Work with senior management to develop business strategies which deliver outperformance
• Implement and execute on these plans by leveraging managers’ talents and skills sets through strong regional collaboration
• Contribute to driving growth and brand awareness in your Territory, by providing the leadership on planning and driving marketing initiatives
• Accountable for overall recruiting and staffing of commercial insurance teams
• Responsible for managing, coaching, and developing commercial insurance managers. This includes conducting regular one on one meetings with direct reports and proactively managing succession plans for the teams.
• Building and execution of the Engagement Action Plans.
• Motivate staff to participate in company objectives and continuously keep them informed of changes or new directions
• Responsible for ensuring that quality of service meets expected standards
• Examine customer experience and implement tools and programs to enhance their experience
• Analyze and resolve service and sales problems and follow up with clients on escalated issues as required
• Develop and maintain strong working relationships with our key insurer partners

Benefits

• Flexible work arrangements
• Multiple benefits offered to support physical and mental wellbeing
• Wellness account
• Share plan & other savings
• Incentive plan
• Annual bonus: 15% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)
• Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions
• Group RRSP, with company matching DPSP offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree