Regional Lead/ Capture Services

Buildots•Austin, TX

20d•Hybrid

About The Position

The Regional Lead is responsible for overseeing capture operations across a defined geographic region. This role combines hands-on site experience with operational leadership, vendor management, and performance ownership. The Regional Lead ensures consistent, high-quality capture delivery aligned with company standards, safety requirements, and defined KPIs.

Requirements

2+ years of experience working with vendors
1-2 years of proven field experience operating 360° cameras, surveying equipment, or similar construction site documentation tools.
Strong understanding of construction site environments, including the physical and operational challenges involved.
1-2 years of leading or supervising field-based teams, with demonstrated ability to drive accountability and performance.
Ability and willingness to work regularly on active construction sites under demanding conditions.
High level of ownership, responsibility, and motivation, with a strong hands-on mindset.
Excellent communication skills and ability to document and report site activities clearly and accurately.
Comfortable with physically demanding environments that require extensive walking and on-site presence.
Strong problem-solving skills and a flexible, solution-oriented attitude.
Technical orientation sufficient to manage equipment workflows, data uploads, and operational systems.
Availability to travel frequently within the region as part of ongoing site support and oversight.

Nice To Haves

Background in Surveying, Photography, Construction, or Construction Technology.
Experience managing multiple sites or regional operations simultaneously.
Familiarity with reality capture methodologies and construction tech platforms.
Experience scaling field operations in a high-growth environment.

Responsibilities

Oversee and lead full-site reality capture operations across multiple construction projects within the region, ensuring sites are captured completely and in a manner optimized for Buildots’ analysis and algorithms.
Manage and support Field Capture Technicians, including recruitment input, onboarding, training alignment, daily guidance, and ongoing performance management.
Ensure technicians efficiently capture construction sites using 360° devices and other approved equipment and set-ups based on site conditions and environmental constraints.
Monitor execution quality, ensuring capture completeness, data accuracy, proper documentation, and timely uploads in accordance with defined KPIs and SLAs.
Maintain clear communication and documentation standards regarding work performed on-site, including reporting, issue escalation, and alignment with internal teams.
Ensure strict adherence to personal safety standards and site safety protocols, including compliance with all required certifications, orientations, insurance documentation, and access requirements.
Travel between sites within the region as required to conduct audits, hands-on support, performance reviews, and relationship management with site stakeholders.
Plan and maintain regional capacity and redundancy, including backup technician coverage and contingency planning for unexpected disruptions.
Proactively identify operational risks on construction sites and implement mitigation plans to ensure continuity and high-quality delivery.
Collaborate closely with Operations, Customer Success, Sales, and Product to support regional growth, service excellence, and continuous process improvement.
Serve as the primary regional point of contact for Capture Services, ensuring alignment between field execution and company objectives.