Regional GT Manager

Flintgroup•Ontario, CA

12d•Onsite

About The Position

The Regional GT Manager leads Graphic Technical Center operations and personnel across an assigned region. This role partners with Commercial, Operations, Human Resources, and customers to ensure contractual obligations are met, service excellence is maintained, operational objectives are achieved, and a strong culture of safety, quality, and continuous improvement is fostered. Extensive regional travel is required to support Graphic Technical Centers and customer locations.

Requirements

High school diploma or equivalent required
3-5 years of leadership experience in a manufacturing, printing, ink, or production environment.
Strong knowledge of ink management, color matching, inventory control, and quality systems.
Proven ability to lead, coach, and develop employees.
Strong troubleshooting, problem-solving, and decision-making skills.
Excellent communication and customer service skills.
Proficiency with Microsoft Office and ERP/inventory management systems.
Ability to manage multiple priorities in a fast-paced, customer-focused environment.
Ability to travel extensively throughout the assigned region.

Nice To Haves

associate's or bachelor's degree in a technical, manufacturing, or business-related field preferred.

Responsibilities

Lead and manage all Graphic Technical Center operations and personnel within the assigned region.
Develop performance expectations, conduct performance reviews, and manage coaching, development, and corrective action in partnership with Human Resources.
Maintain staffing levels to meet contractual obligations and customer requirements.
Develop, implement, and standardize operating procedures that support quality, safety, and operational excellence.
Monitor regional customer KPIs, identify improvement opportunities, and implement corrective actions.
Promote a strong safety culture through employee engagement, training, hazard identification, and HSE initiatives.
Coordinate urgent and unforeseen Graphic Technician coverage across customer locations.
Partner with Commercial teams to ensure customer commitments and service expectations are achieved.
Support SAP, supply chain, inventory, and purchasing initiatives that improve efficiency and reduce costs.
Lead obsolete and return ink inventory reduction programs.
Partner with customers to resolve service issues, complaints, and product-related concerns.
Manage overtime, scheduling, and vacation planning while balancing customer coverage and cost control.
Maintain regional equipment inventories and support capital equipment requests.