Regional Floater

ARC3 GASES Inc•Statesville, NC

9d•Onsite

About The Position

Arc3 Gases is a family-owned, independent distributor of industrial gases, welding supplies, safety products, and hardgoods used in metal fabrication industries. We prioritize family values and a focus on people while safely delivering solutions to the customers we serve. Our core values include trust, responsiveness, reliability, and technical competence. Arc3 is looking for a qualified individual to join our team as a Regional Floater out of our North Carolina Piedmont Region. You will play a critical role in developing and maintaining strong customer relationships because you will have direct, face-to-face contact with Arc3’s customers on a daily basis. The job can be physically demanding and time-sensitive, but you will find it very rewarding as you earn our customers’ trust by providing consistently exceptional customer service.

Requirements

Two or more years’ experience working in the welding industry preferred.
High school diploma or equivalent (GED) preferred.
Class B CDL with HazMat, airbrakes, and tanker endorsement.
Industry and related product knowledge, as well as experience handling compressed gases preferred.
Customer service or sales experience preferred.
Must be at least 21 years-old.
Must meet all physical qualification standards imposed by regulation for truck drivers.
Excellent oral communication skills, ability to work independently, self-motivated, and ability to pay attention to detail.
Excellent customer service skills.
Excellent time-management skills.
Excellent driving record.
Ability to routinely lift 25 – 75 lbs., and occasionally lift 76 to greater than 100 lbs.
Must be able to work outdoors in varying temperatures.
Ability to perform functions during occasional climbing, balancing, kneeling, crawling, pushing, pulling and finger activities. Frequent bending also required.
Must be able to operate in a drug-free workplace.
Arc3 Gases requires all employees to sign a nondisclosure of confidential information agreement.

Responsibilities

Perform counter sales and assist customers in the store when necessary.
Perform route sales duties and assist customers at their locations when necessary.
Assist with inventory, housekeeping, showroom displays, and demonstrations as required.
Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles.
Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
Possess strong welding product knowledge and self-management skills to deliver superior customer service.
Safely and efficiently load, deliver and unload hard goods and cylinders containing compressed gases to customers, and retrieve empty cylinders.
Operate a forklift, pallet jack and other warehouse equipment.
Strictly comply with all safety rules and DOT and OSHA regulations.
Maintain the appropriate drivers’ license and endorsements.
Inspect vehicles before and after use according to DOT and company maintenance checklist.
Keep the inside and outside of your truck safe and clean.
Other duties and projects as assigned.