Regional Field Trainer

Alamo Drafthouse Cinema • Remote Texas, TX

7d • $65,000 - $75,000 • Onsite

About The Position

The Regional Field Trainer is primarily responsible for maintaining, communicating, and executing training and development programs for venue teammates and managers. These programs are designed to enhance efficiency, productivity, and practices while properly aligning brand objectives, values, and goals. They will also be responsible for working with the Director of Operations to ensure venues have the appropriate manager support and will assist by working manager shifts if needed.

Requirements

• High school diploma/GED or equivalent combination of education and experience
• Associates in Business or equivalent real-world experience
• 1+ years of LMS administration experience
• Advanced computer and office skills required (MS Word, Google, etc.)
• Extensive knowledge of Alamo policies, training programs, and daily operations
• Displays a professional appearance and is a positive role model
• Uses good judgment to make effective decisions regarding projects and initiatives
• Proven leadership and motivational skills
• Exceptional coaching and development skills
• Strong verbal and written communication skills
• Confident and powerful public speaking skills tailored to both large and small groups
• Self-motivated and driven
• Strong flexibility and very adaptable to change
• Strong teamwork and willingness to support others
• Resourceful problem-solving skills
• Holds self and others accountable to consistently maintain high standards

Responsibilities

• Venue Support (floor support, teammate hiring, teammate discipline, etc.)
• Teammate (hourly) training programs upkeep and development
• Compliance, Safety, and Culture upkeep
• Manager development
• The Reel administration, digital course creation, and reporting
• Initiative rollout and follow-through
• Teammate and manager development
• Assist Management teams with New Teammate Orientations, Training the Trainer, Department Training Meetings, and other training needs.
• Measuring NPS and assisting with creating action plans for common issues
• Executing brand initiatives and rollouts
• Advanced training for Shift Leader / Trainers and Key Hourlies
• Monitors turnover rates to measure the quality of hiring and the training
• Executes at least one Manager shift per week, including guest recovery, floor support, teammate discipline, and hiring new teammates.
• Builds and assigns Reel (LMS) modules based on local initiatives.
• Utilizes message boards in The Reel (LMS) to enhance venue communication.
• Utilizes reporting in The Reel (LMs) to validate online training.
• Works with the region-specific Director of Operations to ensure the venues in that region have enough Manager support due to scheduling, manager turnover, personal emergencies, large staff turnover, or Managers In Training (MITs).
• Facilitate all checkpoints with MITs and provide feedback.
• Perform 1:1s after training is complete.
• Executes training audits to uphold training practices, brand standards, and required signage.
• Introduces engagement opportunities to further create a positive working environment.
• Works with the Operations, F&B, Guest Experience, Facilities, Marketing, Programming, and other departments to ensure all standards are being met or exceeded.

Benefits

• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree