Regional Facilities Service Technician

Suitsupply • New York, NY

9d • Hybrid

About The Position

As the Regional Maintenance Technician, you will play a pivotal role in upholding the immaculate presentation and operational excellence of Suitsupply store locations across your assigned region. Travelling to stores on a priority-driven schedule, you will perform hands-on repairs and preventative maintenance while managing work orders through the CMMS platform and serving as the on-site point of contact for third-party contractors. Working in close collaboration with the Regional Facilities Manager, you will also support capital improvement projects that strengthen our store infrastructure for the long term. Your work will directly shape the guest experience and the standards that define the Suitsupply brand, making this a genuine growth opportunity for a self-driven technician who takes pride in lasting results.

Requirements

• Hands-on experience in carpentry, plumbing, and basic electrical work (including fixture replacement), with the ability to troubleshoot minor HVAC issues.
• Proficient with hand tools, power tools, and testing instruments; experienced with CMMS platforms for work order management and recordkeeping. Construction drawing literacy is a plus.
• Self-motivated and highly organized, with the ability to manage multiple priorities across locations independently and consistently meet deadlines.
• Clear and proactive communicator who keeps the Regional Facilities Manager and store teams well-informed and identifies issues before they escalate.
• Collaborative, detail-oriented, and comfortable with regular regional travel—committed to brand standards and immaculate results that elevate the guest experience.
• Holds a valid driver's license and is willing to travel overnight to certain locations as required by the scope of the project.
• Available for after-hours work from time to time when required.

Nice To Haves

• Construction drawing literacy is a plus.

Responsibilities

• Travel to assigned store locations on a priority schedule set by the Regional Facilities Manager, performing general repairs including paint touch-ups, carpentry, minor plumbing, electrical work, and fixture replacements.
• Proactively inspect facilities during every visit, logging issues and managing work orders in the CMMS platform to ensure accurate, up-to-date records by end of each shift.
• Serve as the on-site point of contact for third-party contractors, overseeing their work, verifying quality on completion, and maintaining positive working relationships with all service providers.
• Execute preventative maintenance schedules across all assigned locations in accordance with established timelines, identifying and escalating recurring issues to the Regional Facilities Manager for long-term resolution.
• Coordinate with third-party service providers to guarantee timely completion of scheduled PMs and reactive service calls.
• Support capital improvement projects across all phases—preparation, execution, and post-project inspection—contributing hands-on expertise, assisting with vendor coordination, and communicating progress clearly to the Regional Facilities Manager.
• Perform routine safety inspections at every store visited and immediately report OSHA or workplace safety violations to the Manager on Duty.
• Uphold all Company policies, brand standards, and mandatory training requirements across every location, adhering to applicable city, state, and federal mandates.

Benefits

• Autonomy: We empower you to take ownership, make meaningful decisions, and drive impact without layers of sign-off.
• Growth: We see your potential as a key asset. At Suitsupply, you’ll have abundant opportunities to learn, grow, and excel in a supportive environment that encourages development at every step.
• Corporate Social Responsibility: Our commitment to sustainability and ethical business is unwavering. We work exclusively with suppliers who uphold the highest standards, in alignment with the International Labour Organization.
• Style: Immerse yourself in a world of beautifully crafted, high-quality products, and enjoy a 40% discount on Suitsupply products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed