Regional Driver Manager

S & S TRANSPORT INC • Milton, WI

2d • Onsite

About The Position

Join an organization where our employees are number one! If you thrive in a fast-paced environment and enjoy thinking outside of the box, this position is for you! We are a 40-Year family owned and operated logistics and warehousing company based out of Milton, Wisconsin. We are looking for great employees who want to grow with us.

As the Dispatcher, you are expected to execute the day-to-day activity of your assigned driver fleet. This includes monitoring of the fleet, accurately distributing, receiving and updating information. You would be responsible for identifying and participating in the resolution of issues relating to day-to-day activity of the driver. You must be well organized, an excellent communicator and have a keen sense of timeliness in carrying out daily activities.

Requirements

• Dedicated experience providing customer service in a similar work environment
• Excellent interpersonal, organizational, communication (both written & oral), multi-tasking and negotiating skills
• Demonstrated attention to detail, communication, problem solving and planning abilities
• Ability to multitask and to thrive in a fast-paced environment
• Excellent problem-solving abilities
• Strong computer user skills – MS Office Suite

Nice To Haves

• Prior dispatch experience preferred but not necessary for this position

Responsibilities

• Transmitting and receiving of all information relevant to the driver/cartage company performing their duties with the company and client requirements
• The handling of all driver related messages or calls within assigned and overflow queues
• Ensuring the system reflects an accurate portrayal of events and times
• Upload shipment status information into our system and communicate service updates to our client
• Immediately addressing all scheduling conflicts or issues as they arise
• Providing drivers with plans and routing as required
• Reporting and documenting of all customer service, planning, and driver related issues to the appropriate personnel
• Ensuring day-to-day activity of the assigned fleet is confirmed and complete by end of day
• Fulfill carrier screening and compliance policies
• Forming positive working relations with all drivers

Benefits

• Competitive Pay with Annual Performance Based Increase Opportunities
• Health Insurance (multiple plans, Zero Deductible Options for both Single and Family Plans)
• Dental/Vision
• Life Insurance
• Paid Time Off with Accrual Starting on Day 1
• Paid Holidays
• 401(k) with Company Match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed