Regional Dispatcher - Lowell Regional Dispatch Center

Indiana State Police • Lowell, IN

20h • Onsite

About The Position

To serve as a professional staff employee of the Indiana State Police whose primary responsibility is to receive, collate, record, disseminate, and accurately dispatch information to Department police personnel, other law enforcement agencies, and other support services through the use of a Computer Aided Dispatch (CAD) system, Records Management System (RMS), Automatic Vehicle Locator (AVL), Geographic Information System (GIS) and other Regional Dispatch Center resources. On-the-job training provided for qualified and energetic individuals.

Requirements

• Must be a high school graduate or possess the equivalent GED.
• Must successfully complete Department typing test.
• Must take a Department approved Dispatch Simulation test.
• Must become certified, and maintain certification, as a TDD/TTY operator.
• Must become certified, or provide proof of certification, in CPR and Emergency Medical Dispatch.
• Must have ability to maintain confidentiality.
• Must have ability to communicate effectively, both verbally and in writing.
• Must be able to successfully pass a background investigation.
• Must be able to maintain concentration on numerous tasks in a busy and noisy environment.
• Must be able to remain calm in emergency situations.
• Must be able to work multiple or rotating shifts, requiring weekends and/or holidays.

Nice To Haves

• Emergency Medical Technician (EMT) certification preferred.

Responsibilities

• Provide dispatch support to other Regional Dispatch Centers state-wide on an as needed basis, in response to natural disasters, inclement weather, or other operational needs.
• Coordinate emergency and non-emergency traffic with Department personnel and other public safety agencies.
• Provide emergency medical self-help to citizens while EMS units are en route.
• Process, analyze and dispatch Indiana Data and Communications System (IDACS), National Law Enforcement Telecommunications System (NLETS) and National Crime Information Center (NCIC) information to meet state and federal guidelines, utilizing their precise formats.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED