Regional Disability Liaison (SHPC2) - Statewide

State of Washington•Multiple Locations Statewide, WA

13h•Hybrid

About The Position

The Department of Children, Youth, and Families (DCYF) is seeking multiple Regional Disability Liaisons (SHPC2s) to join a new team in Child Welfare. Each Liaison will support one designated Region while being part of the Child Welfare Programs and Practice Team. These roles are crucial in removing barriers for clients seeking resources and support services, and in monitoring regional practice to ensure compliance with the Voluntary Resolution Agreement (VRA) with the U.S. Department of Health and Human Services (HHS) and the U.S. Department of Justice (DOJ). The positions offer significant opportunities for leadership, system and practice change, and networking across the state, merging Child Welfare and Disability practice. Extensive knowledge of DCYF Child Welfare policy, procedures, and practice is required, as these roles provide guidance on critical case decisions, federal reporting, and court documentation. The work has mission-critical impacts for children, youth, and families in Washington State, emphasizing knowledge, organization, communication, and experience in Disability services and Child Welfare.

Requirements

One year of experience as a Social and Health Program Consultant 1 (SHPC1) or equivalent.
OR A Bachelor's degree in social work, a health or social science, public administration, or a related field AND three (3) years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
OR A Master's degree in social work, a health or social science, public administration, or a related field AND two (2) years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
OR Equivalent combination of education and professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs, totaling at least seven (7) years.
The ability to take action to learn and grow.
The ability to take action to meet the needs of others.
Two years of paid social service experience must include assessing risk and safety to children and providing direct family-centered practice services (strengthening and preserving family units).

Nice To Haves

Demonstrated leadership skills.
Demonstrated strong communication expertise and comprehensive engagement skills (multiple modalities: oral, written, in-person, virtual).
Demonstrated knowledge of principles of quality assurance and continuous quality improvement.
Demonstrated ability to ensure appropriate case documentation.
Demonstrated knowledge and abilities working with individuals with disabilities.
Demonstrated knowledge of federal and state laws related to working with individuals with disabilities and a proven record of ability to develop, nurture, and leverage community relationships to develop supports and resources for individuals with disabilities.
Demonstrated ability to work in a fast-paced, highly regulated, and complex work environment with multiple competing priorities.

Responsibilities

Serve as the designated subject matter expert on child welfare practice for individuals with disabilities, providing consultation on client eligibility, social service programs, and applicable state and federal requirements.
Provide leadership and technical assistance to managers and staff during case consultations, family meetings, and cross-program collaborations involving client eligibility, reasonable modifications, case planning, and service delivery for individuals with disabilities.
Assist managers and staff in interpreting social service programs, policies, procedures, and legal requirements related to disability services, obtaining clarification from agency subject matter experts and leadership as needed.
Develop and strengthen service coordination with external community partners to expand resources and improve access to support for eligible individuals with disabilities.
Coordinate referrals to agencies such as the Department of Social and Health Services (DSHS), Health Care Authority (HCA), Managed Care Organizations (MCO), community mental health agencies, school districts, housing authorities, and supported housing providers.
Develop, maintain, and monitor regional resource information, referral processes, and tracking systems to ensure staff have accurate, current information on disability-related services and eligibility resources.
Provide specialized consultation to staff regarding auxiliary aids, communication accommodations, and reasonable modifications to ensure compliance with disability access requirements and equitable service delivery.
Review, document, and approve requests for auxiliary aids and communication services in coordination with the ADA Accessibility Program, ensuring accurate documentation and adherence to agency policies and required procedures.
Collaborate with leadership, regional staff, and headquarters personnel to promote consistent interpretation of policy, strengthen compliance, and improve service delivery across programs.
Monitor regional cases involving adults with disabilities to ensure appropriate eligibility determinations, reasonable modifications, auxiliary aids, and supportive services are identified, documented, and provided in accordance with agency policy and legal requirements.
Facilitate communication between regional staff and headquarters ADA Accessibility Programs regarding reasonable modification requests, complaints, and compliance issues, ensuring timely exchange of information and adherence to statutory, regulatory, and all agency requirements for ADA Program determinations.