REGIONAL DIRECTOR

Apis Services Inc•Medford, MA

1d•$90,000 - $100,000•Hybrid

About The Position

As a Regional Director, you will provide operational, clinical, and financial oversight for multiple programs across Massachusetts. You will lead high-performing teams, drive quality outcomes, support organizational growth, and ensure programs consistently deliver exceptional services while living our values every day.

Requirements

Bachelor's Degree in Human Services or a related field
Minimum 6 years of experience supporting individuals with intellectual/developmental disabilities, mental health conditions, substance use disorders, or similar populations
Minimum 3 years of leadership experience managing programs or teams in human services
Strong communication, organizational, and time management skills
Valid driver's license and ability to travel throughout the region
Ability to obtain required background clearances

Nice To Haves

Master's Degree in a Human Services-related field
Clinical experience in behavioral health, IDD, or related services.

Responsibilities

Lead and support Program Directors across the region.
Drive organizational strategy and operational initiatives.
Foster a culture of accountability, collaboration, and professional growth.
Provide coaching, mentoring, and values-based leadership.
Partner with Human Resources on recruitment, retention, workforce planning, and leadership development.
Support change management initiatives and champion employee engagement.
Provide day-to-day operational oversight for regional programs.
Ensure high-quality service delivery and program performance.
Strengthen relationships with referral sources and community partners.
Support census growth and service expansion opportunities.
Promote organizational culture, diversity, inclusion, and employee engagement initiatives.
Ensure services are person-centered, trauma-informed, and aligned with best practices.
Partner with Clinical and Quality teams to improve outcomes.
Oversee implementation of corrective action plans and quality improvement initiatives.
Ensure compliance with federal, state, payer, accreditation, and organizational requirements.
Monitor program compliance through audits and performance reviews.
Collaborate with program and finance teams to manage budgets and achieve financial goals.
Monitor revenue cycle performance and key operational metrics.
Ensure adherence to fiscal policies and reporting requirements.
Build and maintain strong relationships with funders and government agencies.
Support new program development, business expansion, licensing, and RFP responses.
Represent the organization with funders, regulatory agencies, and community stakeholders.
Advocate for the individuals and communities we serve.
Develop strategic partnerships that support growth and service excellence.