Regional Director - Full - Time - Western Region

UMHS•Asheville, NC

2d•Onsite

About The Position

Universal MH/DD/SAS is seeking a dedicated and experienced Regional Director for its Western Region. The role provides leadership, operational oversight, and supervision for all MH/DD/SAS services in the region. The Director supervises employees involved in service delivery and ensures programs comply with federal, state, local, and accreditation standards. This is an on-site position based at one of the organization’s Western Region offices in Asheville, Forest City, or Morganton, North Carolina. The selected candidate must travel within the region as needed and occasionally visit other Universal office locations. The position reports to the Chief Executive Officer. The successful candidate will meet the applicable North Carolina Qualified Professional requirements for Intellectual/Developmental Disabilities under 10A NCAC 27G .0104 and have the knowledge, skills, and abilities needed to lead and oversee MH/DD/SAS services. Universal MH/DD/SAS has provided community-focused services since 2003 to individuals and families affected by mental illness, intellectual and developmental disabilities, and substance use disorders.

Requirements

Meet the minimum qualifications for a Qualified Professional (Intellectual/Developmental Disabilities) under 10A NCAC 27G .0104.
Qualify through one of the listed education, licensure, and experience pathways: a qualifying human-service professional credential; or North Carolina RN licensure plus four years of full-time accumulated MH/DD/SAS experience with the population served; or a relevant master's degree plus one year of full-time accumulated MH/DD/SAS experience; or a bachelor's degree in a human services field plus two years of full-time accumulated MH/DD/SAS experience; or a bachelor's degree in another field plus four years of full-time accumulated MH/DD/SAS experience. The posting also lists qualifying substance-abuse counseling education and supervised-experience pathways.
Demonstrated leadership and supervisory experience in MH/DD/SAS, behavioral health, healthcare, or human services.
Strong knowledge of state and federal regulations, accreditation standards, and quality management practices.
Excellent communication, organizational, and problem-solving skills.
Valid North Carolina driver's license and reliable transportation.
Ability to manage multiple priorities effectively and lead teams across a multi-office region.
Commitment to high-quality services and to supporting Universal's mission and values.
Availability to work on-site from an office in Asheville, Forest City, or Morganton, North Carolina, and to travel as required.

Responsibilities

Directly and indirectly supervise employees providing MH/DD/SAS services within the assigned region.
Provide leadership, support, and guidance to management and frontline staff.
Establish and maintain effective working relationships with federal, state, and local authorities.
Ensure client records meet federal, state, local, and accreditation standards.
Maintain compliance with applicable laws, regulations, organizational policies, and service requirements.
Assist with audits, monitoring activities, and accreditation reviews and processes.
Monitor service quality and support continuous quality improvement initiatives.
Attend staff, leadership, corporate, and other meetings as assigned by the Chief Executive Officer.
Collaborate with executive leadership to support strategic initiatives and organizational growth.
Promote a positive work environment that supports employee engagement, accountability, and high-quality service delivery.
Ensure confidentiality and security of employee and client information.
Perform additional duties as assigned.
Travel within the region as needed and occasionally travel to other Universal office locations.