Regional Director

Crown Residential LLC • Plantation, FL

4d • Onsite

About The Position

The Regional Director is responsible for the financial management of a portfolio of properties, including monthly financials and budget development. This role provides leadership, guidance, and support to property managers, ensuring excellent customer service and open communication among management, staff, and residents. The Regional Director utilizes marketing strategies, assures company policies and procedures are followed, and possesses general knowledge of building systems. Responsibilities include inspecting properties, building cohesive teams, managing performance, stabilizing staff retention, developing career paths, screening and interviewing property staff, assisting with legal issues like evictions, vendor bidding, and ensuring timely and compliant reporting. Travel between properties is required.

Requirements

• Experience as a regional manager in residential property management with supervisory / management experience
• Experience managing a portfolio with over 1,000 units.
• Knowledge and use of a management software. Preferably RealPage/OneSite.
• Demonstrated success in leadership, staff development and team building
• Understanding and experience with all aspects of asset management, finance, operations, leasing and marketing
• A strong and effective leader and communicator with high level presentation, written and verbal communication skills
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Excellent customer service skills
• Exhibit good interpersonal skills while serving residents and working with supervisor, co-workers, vendors and contractors
• Possess thorough knowledge of the competitive market and amenities surrounding the property
• Have an understanding of how to promote to, and target an audience for the purpose of Leasing
• Ability to work through difficult situations and maintain positive interactions with prospective residents, Crown Residential teammates, contractors and vendors
• Knowledge and computer operation systems (Microsoft Word, Excel, PowerPoint, etc.)
• Ability to perform basic to intermediate mathematical functions
• Consistent, regular and in person attendance during assigned hours at the workplace are required

Nice To Haves

• CPM/CAM designation is a plus
• Bachelor's degree preferred, commensurate work experience will also be taken into account

Responsibilities

• Responsibility for financial management of the portfolio including monthly financials, development and review of property budgets
• Providing leadership, guidance and support to property managers
• Providing excellent customer service and maintain open lines of communication among management, staff and residents
• Utilizing marketing strategies (online and conventional sources)
• Assuring that the policies and procedures of the company are carried out by management teams
• Having general knowledge of building systems and components
• Inspect common areas, vacant units, and occupied units on an ongoing basis, and to provide Property Managers with recommendations and observations to improve the property
• Building teams to unite staff within the portfolio and create a cohesive working environment
• Managing performance and discussing concerns regularly of all direct reports and team members
• Stabilizing the retention of staff members and develop career paths for those who desire growth
• Screening and interviewing of property staff and assistance with other human resource administration
• Assisting with legal issues including small claims cases and eviction
• Vendor bidding and preparation of vendor contracts
• Ensure timely reporting
• Review all property reports weekly and / or monthly to ensure property remains in compliance at all times
• Travel from property to property as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree