Regional Director, West Coast

Moncler Group•New York, NY

22h•Hybrid

About The Position

The Regional Director, West is responsible for leading a defined network of retail stores and Store Managers/Directors through a balance of inspirational, hands-on leadership and strategic business oversight. This role drives brand elevation and market positioning while ensuring the achievement of sales targets and key performance indicators. The Regional Director is accountable for delivering exceptional client experiences, optimizing operational excellence, and building high-performing, talent-driven teams across the region. This position reports directly to the Vice President of Retail.

Requirements

Bachelor’s Degree in Fashion Merchandising, Business Management, or related field.
Equivalent professional experience may be considered in lieu of formal education.
Minimum 10 years of progressive retail management experience.
5–7+ years leading in a multi-unit capacity.
Luxury retail experience strongly preferred.
Proven ability to build and lead high-performing teams.
Strong cultural intelligence and ability to lead across diverse markets.
Client-centric mindset with advanced relationship-building skills.
Strategic thinker with strong business and financial acumen.
Demonstrated ability to drive change and inspire performance.
Analytical and data-driven decision-making capability.
Strong operational leadership and execution focus.
Results-driven while maintaining ethical standards.
Agility and innovative problem-solving skills.
Executive presence with strong written and verbal communication skills.
Technologically proficient, including Microsoft Office suite.

Responsibilities

Build trusted, collaborative relationships with Store Managers/Directors through consistent one-on-ones, field presence, and qualitative store visits.
Coach and develop store leaders, identifying capability gaps and partnering with cross-functional stakeholders to elevate performance.
Analyze competitive landscape, local market conditions, and emerging trends to develop strategies that maximize business opportunities.
Maintain ongoing talent visibility across markets; drive talent mapping and calibration to strengthen bench depth and succession planning.
Establish and maintain productive relationships with department stores and mall partners.
Mitigate operational and legal risk by ensuring full adherence to company policies and procedures in partnership with HR, Asset Protection, and Legal.
Foster a diverse, equitable, and inclusive environment where employees feel respected, empowered, and positioned to thrive.
Ensure consistent execution of the Moncler Client Promise and the Moncler Way across all locations.
Partner with HR and Talent Acquisition to proactively recruit best-in-class talent in alignment with business needs.
Champion a culture of accountability and performance excellence, leveraging performance management tools in partnership with HR and Employee Relations.
Collaborate with Field Training and HR to identify development needs and ensure effective rollout of training initiatives (onboarding, product knowledge, leadership programs, new store openings).
Ensure effective execution of monthly touch bases, annual performance reviews, and succession planning discussions to support internal mobility and career growth.
Partner with store leaders to optimize workforce planning, including traffic-based scheduling, FOH/BOH alignment, and FT/PT ratio optimization.
Cultivate a client-centric culture rooted in relationship building, retention, and lifetime value creation.
Monitor and drive client progression within the client pyramid, ensuring measurable engagement and growth.
Execute Moncler’s Client Development strategy through clear KPIs, structured tracking, and data-driven action plans.
Partner with Regional Client Development and Field Training teams to tailor store-level initiatives and ensure measurable ROI.
Support local market activations, including partnerships with charities and community organizations aligned to key clients.
Identify and implement innovative initiatives to expand client acquisition and maximize regional market potential.
Closely monitor regional sales performance and ensure stores operate against ambitious yet achievable targets.
Partner with the VP of Retail and store leadership to develop forward-looking business plans.
Ensure brand image, storytelling, and presentation are consistently aligned with Moncler’s global standards.
Collaborate with Merchandising and Planning/Allocations to ensure optimal product assortment and availability.
Reinforce execution of The Moncler Loop, The Moncler Way, and Absolute Actions through direct floor engagement and coaching.
Ensure teams maintain strong product knowledge and effective utilization of available selling tools.
Translate corporate strategy into clear, inspiring communication for store teams.
Partner with Regional Operations to drive operational excellence across the network.
Streamline retail processes to maximize efficiency and productivity.
Safeguard physical security of clients, employees, and company assets.
Collaborate with Visual Merchandising to adapt market-specific strategies that enhance client experience and drive sales.
Ensure compliance with inventory management, stock control, and receiving processes.
Partner on bi-annual inventory audits and stock takes.
Oversee follow-up on store maintenance to ensure safety and uphold brand standards.
Ensure grooming guidelines and company policies are consistently communicated and executed.
Provide input into annual budget planning, monthly staff cost reviews, and performance forecasting.
Develop and implement strategies to achieve financial targets.
Ensure strong internal control procedures are in place and monitored.
Foster a culture of financial discipline and accountability across the region.
Demonstrate collaborative leadership aligned with overall business objectives.
Promote open communication and cross-functional partnership.
Model professionalism, integrity, and ethical decision-making.
Maintain exceptional standards of client service.
Perform additional responsibilities as required to support business objectives.