Regional Director, University Relations

Juno

6d•Remote

About The Position

Juno organizes the buying power of admitted and current students to negotiate lower cost private loan options, at no cost to schools or students. Students simply join a waitlist, Juno secures discounts that are better than going directly to lenders, and students can check rates with no impact to their credit. We also provide 1:1 advising to thousands of students each year, helping them compare options with confidence. Since 2018, Juno has helped 290k+ students and families access over $2B in funding at the lowest rates available. In 2025, we estimate 14–15% of all private in‑school graduate lending flowed through Juno and are growing rapidly; We are the most popular way to find a private student loan for the world's top graduate programs, and we're looking for a team to help the financial aid offices understand the value we bring to students and families. Federal lending reforms have created a significant market shift. In July 2026, new caps on federal graduate loans, including the elimination of Grad PLUS for new students, came into effect, leaving millions of students with significant funding gaps. Students need transparent, competitive private options — exactly what Juno provides. When a student hits that gap, they may ask a financial aid administrator. If that administrator has never heard of Juno, the student may never hear about us either.

Requirements

3+ years in financial aid administration, student lending sales, higher education partnerships, or a closely related role serving students.
Strong relationships within the financial aid/higher education sector.
Ability to prioritize focus and energy effectively.
Consultative patience to build trust over multiple interactions.
Ability to present effectively to both aid administrators and students.
Proficiency in writing RFI and RFP responses.
Regulatory literacy to accurately answer compliance and regulation questions.
Self-management skills to build plans and manage pipelines without daily supervision.
Curiosity about student lending, including federal vs. private loans, rate drivers, cosigners, deferral, and refinancing.
Comfort with seasonality, planning for peak borrowing seasons months in advance.
Ability to live in the assigned territory.
Willingness to travel approximately 30% of the time, concentrated in peak seasons.

Nice To Haves

Time spent in a financial aid office is valuable.
The person is the one aid officers call for opinions on various matters.
Curiosity about data and analyzing trends.
Ensures follow-through on all interactions, including CRM updates and scheduling next steps.
Comfortable working independently as the sole representative.

Responsibilities

Ensure financial aid administrators are aware of Juno.
Build trust with financial aid administrators so they make students aware of Juno through various means (direct mention, listing as a resource, inclusion in communications).
Thoroughly evaluate Juno to understand its operations and member outcomes to answer questions.
Own a territory, including all financial aid offices and relationships within it.
Develop territory plans, set calendars, manage budgets, and deliver results.
Build and maintain relationships within the financial aid community, understanding Juno's unique model.
Engage with professional associations through membership, exhibiting, sessions, listservs, and volunteer roles.
Conduct campus visits (6-8 swings per year) to introduce Juno and close relationships.
Deliver institutional webinars using a standard presentation deck.
Maintain accurate CRM records of contacts, touchpoints, and next steps.
Provide feedback on competitor offerings, campus changes, and student inquiries to product and marketing teams.
Support Juno members during peak borrowing season by ensuring timely answers, 1:1 support, and excellent customer service.
Utilize AI tools for research, RFI drafts, call preparation, and follow-up.
Act as the primary point of contact for schools, offering opinions and advice.
Analyze data to understand why schools say yes and identify patterns for future outreach.
Ensure all interactions, especially campus visit outcomes, are documented in the CRM with clear next steps.
Work independently as the sole Juno representative in assigned institutions.