Regional Director Pee Dee Region - 60007383

State of South Carolina • Richland County, SC

23h • Hybrid

About The Position

The SC Department of Children's Advocacy is seeking a hardworking and dependable candidate to apply for the position of Regional Director - Pee Dee Region (Program Manager I). This position will offer great benefits with the state, including 15 days of annual and sick leave per year or more depending on applicable state service. The Regional Director manages a regional area of the statewide South Carolina Guardian ad Litem program to ensure that county offices are recruiting, training and supervising volunteers in concert with statewide program goals. This role interprets regional information for use in development of strategic plans for the statewide program, participates in the decision and policy making process for the statewide program, and must be able to evaluate situations, develop courses of corrective actions and present recommendations. The employee will serve as a liaison for the Program Director with agencies and organizations as needed and provides technical assistance to county office staff. The employee must be familiar with the regulating legislation for the SC Guardian ad Litem Program and other child welfare legislation. Must have experience with advocacy, mediation, conflict resolution, and Family Court. The role requires the ability to interview and successfully hire staff, monitor employee performance and manage diverse staff and direct program administrative duties in a region of the state. The ability to interpret and implement policy of the program in assigned region and mediate for case resolution is essential. The employee should have superior training skills and the ability to exercise sound judgment and participate in statewide program decision making. The role requires the ability to work independently, under the supervision of the State Director, and must be familiar with and implement SC Guardian ad Litem Policy and Best Practices in the assigned region. Familiarity with applicable laws, regulations and guidelines pertaining to child welfare issues is necessary. The employee must be an independent worker with excellent discretion and ability to maintain confidentiality. The role supervises staff to include preparing performance planning and evaluation documents and related personnel paperwork, coaching, counseling and training employees, establishing and monitoring work processes, implementing management policies and initiatives and promoting teamwork. Participation in the development of program policy, strategic planning and implementation is required. Facilitates routine quality assurance measures to ensure consistency in state-wide implementation of GAL program. Monitors court process, office procedures and county offices. Analyzes GAL division data to determine trends and make recommendations in problem areas. Oversees the operation of assigned region to include monitoring county performance. Monitors continuing education for staff and volunteers in meeting the 12 hour per-year standard. Establishes partnerships and contacts with DSS, Family Court, Children's Law Center, stakeholders and volunteers. Completes other duties as assigned.

Requirements

• A bachelor's degree and relevant program experience in Administrative, Management, or Human Services Case Management.
• Employee must be familiar with the regulating legislation for the SC Guardian ad Litem Program and other child welfare legislation.
• Must have experience with advocacy, mediation, conflict resolution, and Family Court.
• Ability to interview and successfully hire staff.
• Ability to monitor employee performance and manage diverse staff and direct program administrative duties in a region of the state.
• Ability to interpret and implement policy of the program in assigned region.
• Ability to mediate for case resolution.
• Employee should have superior training skills.
• Ability to exercise sound judgement and participate in statewide program decision making.
• Must be able to work independently, under the supervision of the State Director.
• Must be familiar with and implement SC Guardian ad Litem Policy and Best Practices in the assigned region.
• Must be familiar with applicable laws, regulations and guidelines pertaining to child welfare issues.
• Must be independent worker with excellent discretion and ability to maintain confidentiality.
• Must have and maintain a valid driver's license.

Nice To Haves

• A master's degree with three (3) years of administrative, management, or professional experience in Human Service Case management; or a bachelor's degree with four (4) years of the same experience.

Responsibilities

• Manages a regional area of the statewide South Carolina Guardian ad Litem program to ensure that county offices are recruiting, training and supervising volunteers in concert with statewide program goals.
• Interprets regional information for use in development of strategic plans for the statewide program.
• Participates in the decision and policy making process for the statewide program.
• Must be able to evaluate situations, develop courses of corrective actions and present recommendations.
• Serve as liaison for the Program Director with agencies and organizations as needed.
• Provides technical assistance to county office staff.
• Supervises staff to include preparing performance planning and evaluation documents and related personnel paperwork.
• Coaches, counsels and trains employees.
• Establishes and monitors work processes.
• Implements management policies and initiatives and promote teamwork.
• Participate in the development of program policy, strategic planning and implementation.
• Facilitates routine quality assurance measures to ensure consistency in state-wide implementation of GAL program.
• Monitor court process, office procedures and county offices.
• Analyzes GAL division data to determine trends and make recommendations in problem areas.
• Oversee the operation of assigned region to include monitoring county performance.
• Monitoring continuing education for staff and volunteers in meeting the 12 hour per-year standard.
• Establishes partnerships and contacts with DSS. Family Court. Children's Law Center. stakeholders and volunteers.
• Completes other duties as assigned.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available
• Retirement benefit choices
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager