Regional Director of Sales, North America

Millennium Hotels and ResortsChicago, IL
6h

About The Position

This position is part of the Americas Region and can be based in either LOS ANGELES, CA, BOSTON MA, or CHICAGO IL Why Millennium This position offers significant scope: overseeing multiple hotels across various markets and directly influencing revenue results. You will collaborate with seasoned hotel leadership, drive commercial strategies, and cultivate a sales culture that anticipates market trends rather than reacting to them. Millennium Hotels and Resorts is seeking a Regional Director of Sales, North America to lead B2B sales efforts within our U.S. portfolio of 8 hotels. This is a hands-on regional leadership role focused on accelerating direct B2B revenue growth, enhancing sales execution, and reinforcing commercial discipline throughout the properties. You will work closely with Hotel General Managers, Directors of Sales, and Directors of Revenue, while partnering with the National Sales Team to capture greater market share in our key segments: Groups & Meetings, Leisure, and Business Travel. If you are a sales leader who excels at mentoring teams, developing pipelines, enforcing accountability, and isn’t afraid to get hands-on when necessary, you will thrive in this role.

Requirements

  • Proven sales leadership experience within the hospitality / travel sector
  • Experience in managing multiple sales teams & hotels
  • Strong background in B2B hotel sales, including groups, transient corporate, and catering/events
  • Track record of improving pipeline generation, prospecting activity, and conversion performance
  • Ability to coach and elevate Directors of Sales and hotel sales teams
  • Experience collaborating with Revenue Management and aligning strategy to demand, pricing, and segmentation
  • Must have Area or Regional experience supporting multiple properties
  • Comfort with reporting, KPIs, accountability rhythms, and performance management
  • Willingness to travel as needed across U.S. properties

Responsibilities

  • Lead regional sales execution with a focus on performance, proactive business development, and consistent commercial rhythm.
  • Partner with Hotel General Managers, Directors of Sales, and Directors of Revenue to assess business needs and create targeted sales action plans by property.
  • Ensure sales strategies are executed consistently across the portfolio while remaining market-smart and locally relevant.
  • Direct hotel sales teams to grow local accounts and uncover new opportunities for groups, business travel, and catering/events.
  • Increase prospecting activity across hotels and coach teams to consistently “hunt” new business.
  • Lead monthly reviews of each hotel’s commercial action plan to ensure timelines are met, next steps are scheduled, and hotels remain proactive (not reactive).
  • Monitor pipeline health and identify gaps early, then implement action plans to close them.
  • Review sales performance against targets and evaluate productivity at the individual and team level.
  • Improve sales effectiveness through coaching, structure, process, and performance expectations.
  • Collaborate with the National Sales Team to develop and implement campaigns and initiatives supporting B2B demand across: Groups & Meetings Leisure Business Travel

Benefits

  • Medical, Dental, and Vision insurance
  • Company-paid Life and AD&D insurance
  • Short-Term and Long-Term Disability coverage
  • 401(k) retirement plan with company match (if applicable)
  • Paid Time Off and Paid Holidays
  • Hotel room discounts across the global Millennium Hotels & Resorts portfolio
  • Employee Assistance Program (EAP)
  • Benefits eligibility and offerings are subject to plan terms and company policy.
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