Regional Director of Residential Services

Compass Connections•Harlingen, TX

2d•Onsite

About The Position

It's a great feeling to work for a company that does so much good for others around the world! This role provides leadership support and direction for all medical and residential programming in Compass Connections programming. The position ensures continued 100% compliance with all accrediting, regulatory and funding agency standards. The Regional Director of Residential Services will assist ADD – Residential Services with designated duties when assigned to ensure continuity of operations. The role involves conducting program visits on a schedule, rotating bases, ensuring completion of medical reports and other action items, as assigned by the ADD – Residential Services and Deputy Executive Director – Residential Services. The position requires meeting all deadlines required by program supervisor and contract or grant deliverables. There is a 75% travel requirement. The role may require working evenings, weekends and holidays as needed or requested by position supervisor. The Regional Director of Residential Services must implement Compass Connections systems safety protocols in case of an emergency. Participation in scheduled meetings and team decisions and operations is expected. Maintaining confidentiality in all areas of the program operations and adhering to Compass Connections professional and ethical standards of conduct outlined in Compass Connections systems personnel handbook, including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times, is crucial.

Requirements

Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and renewal criminal background checks.
Demonstrate the ability to respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
Demonstrate the ability to work collaboratively with other staff members, service providers and professionals.
Demonstrate the ability to provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
Demonstrate the ability to work in a fast-paced environment and maintain emotional control and professional composure at all times.
Demonstrate the ability to maintain computer literacy required to meet the responsibilities of the position.
Demonstrate the ability to work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Demonstrate a working knowledge of all Compass Connections policies and procedures.
Bachelor’s degree from accredited program/university
First aid, CPR, Emergency behavior intervention certifications
Current unrestricted professional license or certification in healthcare, counseling, education, social work, or child welfare
At least five (5) years of experience as: The director of a licensed childcare program or a similar program for children and adolescents; or The administrator of a large organization; or At least five (5) years of progressive project management or business management demonstrating advanced levels of growth and success.

Nice To Haves

Progressive experience Full-Time in a fast-paced setting, with an emphasis on project management.
Managing multiple projects, working with projects and/or contracts required.
Experience with accreditation and large-scale project management.

Responsibilities

Responsible for management of all special project teams and initiatives, as determined and assigned by ADD – Residential Services and Deputy Executive Director – Residential Services, in order to ensure desired outcomes are achieved in a timely manner.
Ability to respond to any Compass Connections program site or location within 24 hours of assignment to ensure continuity of operations.
Collect and analyze all program data routinely and on demand to include the delivery of a draft version of all quarterly and annual reports. Develop, deploy and maintain database and reporting tools in support of division and agency requirements.
Maintain knowledge of all accrediting agency standards and advise the ADD – Residential Services and Deputy Executive Director – Residential Services of changes for dissemination throughout the division. Conduct random and scheduled site visits and mock surveys, both in- person and remotely, to ensure continued program compliance with current and newly released standards.
Ensure all medical clinics have all assets necessary to provide quality services. Ensure, in cooperation with the ADD – Residential Services, that all insurance, lease, A- 133 and fleet information is kept up to date, including an evaluation of current needs, with an emphasis on forecasting equipment needs.
Under the direction of the ADD – Residential Services and Deputy Executive Director – Residential Services, serve as a division information systems specialist. Maintain expert level knowledge of all Compass Connections technology systems, including UAC Portal, Point Click Care, Salesforce, SharePoint, and other electronic records software as needed.
Provide leadership support and direction for all medical and residential programming in Compass Connections programming.
Ensure continued 100% compliance with all accrediting, regulatory and funding agency standards.
Assist ADD – Residential Services with designated duties when assigned to ensure continuity of operations.
Conduct program visits on a schedule, rotating bases, ensuring completion of medical reports and other action items, as assigned by the ADD – Residential Services and Deputy Executive Director – Residential Services.
Meet all deadlines required by program supervisor and contract or grant deliverables.
Implement Compass Connections systems safety protocols in case of an emergency.
Participate in scheduled meetings and team decisions and operations.
Maintain confidentiality in all areas of the program operations.
Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections systems personnel handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times.